Subject: Re: Late Delivery "8379888241"
From: Abhishek Sisodia <[email-masked]>
To: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Sun, 30 Aug 2020 01:17:54 -0700 (MST)

Hi Team, 

Any update on the situation as we have not got any response from the concerned team and the issue is still pending. the order is neither canceled nor delivered as of now. 

Thanks for the assistance. 

Regards, 
Abhishek Sisodia 

From: "Abhishek Sisodia" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Wednesday, August 19, 2020 6:10:47 PM 
Subject: Re: Late Delivery "8379888241" 

Hi Team, 

Any update on the situation as we have not got any response from the concerned team and the issue is still pending. the order is neither canceled nor delivered as of now. 

Thanks for the assistance. 

Regards, 
Abhishek Sisodia 

From: "Abhishek Sisodia" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Sunday, August 9, 2020 5:55:10 PM 
Subject: Re: Late Delivery "8379888241" 

Hi Team, 

Any update on the situation as we have not got any response from the concerned team and the issue is still pending. the order is neither canceled nor delivered as of now. 

Thanks for the assistance. 

Regards, 
Abhishek Sisodia 

From: "Abhishek Sisodia" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Sunday, July 26, 2020 8:27:43 PM 
Subject: Late Delivery "8379888241" 

Hi Team 
Problem Statement : Late Delivery 
Ticket ID : 945791 

Order Date: Apr 26, 2020 
Order ID: 8379888241 
Tracking ID: FP04280002037 
Shipping Date: Apr 28, 2020 

Total Price : KWD 78.02 
Issue Description : The Customer placed the order on Apr 26, 2020, and it is pending since then. On Jun-09-2020 the shipment was last updated as per the tracking ID: "Returned to DC". However, till now the order has not been delivered and tracking has also not been updated. 

Case History : The customer reached out to us on May 07, 2020, and since then the issue has been escalated to the delivery team but no response has been received as of yet. 

Customer's History : The customer has placed the order under guest mode. 

Assistance Required : We request you to please assist in either delivering or cancelling the order and close the issue. 
Best Regards, 
Abhishek Sisodia