Subject: Re: Ticket generated for refund thru K-Net - Customer has received the order
From: Seeta Seeta <[email-masked]>
To: Lessin Kumar <[email-masked]>, [email-masked]
Cc: Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Nikhil Bishnoi <[email-masked]>, escalations dxbteam <[email-masked]>, Harish Thakor <[email-masked]>, [email-masked]
Date: Thu, 27 Aug 2020 05:48:44 -0700 (MST)

Hi Team, 

Kindly not process the refund for this order as the customer emailed us informing that she already received the item. 

F 
[ https://landmarkgroupservice.freshdesk.com/a/contacts/2043083155997 | Fatma.2901 ] 
replied 
2 hours ago (Thu, 27 Aug 2020 at 2:31 PM) 
To: Centrepoint <[email-masked]> 
Why refund?!!! I got my order!! 

Sent from my iPhone 

Thanks & Regards, 
Seeta Kunwar 

From: "Nikhil Bishnoi" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Cc: "Nikhil Bishnoi" <[email-masked]> 
Sent: Thursday, 27 August, 2020 16:09:14 
Subject: Ticket generated for refund thru K-Net - Customer has received the order 

Dear team, 

With regards to Order ID 8394411434, as per the hybris the order is cancelled and ticket has been raised for the refund thru K-Net. The customer has confirmed that she has received the item under Ticket no 1371204. 

Kindly cancel the refund request. 

Regards, 
Nikhil.