Subject: Fwd: Bank Transfer - 7680644088
From: Nikhil Bishnoi <[email-masked]>
To: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Cc: Nikhil Bishnoi <[email-masked]>
Date: Wed, 26 Aug 2020 23:58:57 -0700 (MST)

Dear Team, 

The customer has reconfirmed the bank details. Kindly assist in getting this case closed. 

The bank details are as follows: 

Bank name & branch :- BBK / SANAD BRANCH 
Account name :- MICHAEL MAGDY MIKHAIL MILAD 
Account number :- 200006388513 
IBAN :- BH04BBKU00200006388513 
Type of account :- Savings (salary transfer) 

Regards, 
Nikhil. 

From: "Jessie Caparas" <[email-masked]> 
To: "Megh singh" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Cc: "Escalations Dxbteam" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Nikhil Bishnoi" <[email-masked]> 
Sent: Tuesday, 25 August, 2020 12:18:17 
Subject: RE: Bank Transfer - 7680644088 

[ mailto:[email-masked] | @Apoorv Joshi ] 

Get the bank details. 

[ mailto:[email-masked] | @Megh singh ] this order is confirmed to be received in the warehouse which is why it is showing RMA scanned and bank ticket has been triggered for refund processing. 

From: Megh singh <[email-masked]> 
Sent: Tuesday, August 25, 2020 10:36 AM 
To: Apoorv Joshi <[email-masked]>; Jessie Caparas <[email-masked]> 
Cc: Escalations Dxbteam <[email-masked]>; seeta.seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Nikhil Bishnoi <[email-masked]> 
Subject: RE: Bank Transfer - 7680644088 

Dear Team, 

Please arrange be following confirmations to process the manual refund. 

    1. No my credits or other benefits are being passed to the said order. 
    2. Please get warehouse confirmation that return is processed and item is received back. 
    3. Please get me bank details with the refundable amount. 

Kind regards 

Megh 

From: Apoorv Joshi 
Sent: Tuesday, August 25, 2020 9:24 AM 
To: Jessie Caparas < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] >; Megh singh < [ mailto:[email-masked] | [email-masked] ] >; seeta.seeta < [ mailto:[email-masked] | [email-masked] ] >; Fauzan Ahmad, Musalman < [ mailto:[email-masked] | [email-masked] ] >; Shakeeb Arsalan < [ mailto:[email-masked] | [email-masked] ] >; Nikhil Bishnoi < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Re: Bank Transfer - 7680644088 

External email sender, please take precaution. 

Hi Jessie, 

Kindly advise if there is any update on the below. 

Thank you for your help! 

Regards, 
Apoorv 

From: "Jessie Caparas" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] >, "escalations dxbteam" < [ mailto:[email-masked] | [email-masked] ] >, "Megh singh" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] >, "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] >, "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "Nikhil Bishnoi" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Monday, 3 August, 2020 16:51:34 
Subject: RE: Bank Transfer - 7680644088 

[ mailto:[email-masked] | @Megh singh ] 

Please process ticket ID 03445023 

From: Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Monday, August 3, 2020 2:15 PM 
To: Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Seeta Seeta < [ mailto:[email-masked] | [email-masked] ] >; Fauzan Ahmad, Musalman < [ mailto:[email-masked] | [email-masked] ] >; Shakeeb Arsalan < [ mailto:[email-masked] | [email-masked] ] >; Nikhil Bishnoi < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Bank Transfer - 7680644088 

External email sender, please take precaution. 

Hi Team, 

With reference to the order number: 7680644088 

Kindly assist in Bank transfer on the above mentioned order number. As per the Bank Transfer ticket: 03445023, it is currently in progress. Customer Bank account details has already been updated on their account however, it is pending since July 20, 2020. 

Please look into this. Thank you for your help! 

Regards, 

Apoorv 

From: "Nikhil Bishnoi" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] >, "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Nikhil Bishnoi" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Monday, 3 August, 2020 15:14:08 
Subject: Kindly follow up for 940258 - Bank transfer is In-Progress 

Dear Team, 

Kindly follow up for Order ID 7680644088, the refund is to be processed to the bank account. The bank transfer is In-Progress since July 20. 

Regards, 

Nikhil. 

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