Subject: RE: KNET Deduction Issue - 8398218823
From: "Rashid Gafoor Kaskar" <[email-masked]>
To: Apoorv Joshi <[email-masked]>, Escalations Dxbteam <[email-masked]>
Cc: seeta.seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Harish Thakor <[email-masked]>, Anju John <[email-masked]>
Date: Wed, 26 Aug 2020 13:55:22 +0000

Hi,

We have done the refund today

Original Transaction ID202023031931973
IP Address168.187.147.210Batch ID
Transaction Date/TimeWed Aug 26 16:54:53 AST 2020Post Date0826
Transaction ID202023925046602Action CodeCredit
Merchant ID2683Terminal ID268301
Payment InstrumentDebit CardBrand IDNational Bank of Kuwait
Card Number464452******0048Card ExpirationSep , 2020
Transaction Amount35.600Currency Code414
Merchant Track ID159766364400093894Result CodeCAPTURED
Host Response00Authorization Code908774
AVS ResponseCVD2 Validation Repsonse
Reference ID023997001164STAN ID101387
Cardholder Address
ECI7Cardholder Zip Code
User Field 1User Field 2
User Field 3User Field 4
User Field 5
UCAFHost Tran ID

From: Apoorv Joshi <[email-masked]>
Sent: Tuesday, August 25, 2020 12:13 PM
To: Escalations Dxbteam <[email-masked]>
Cc: Rashid Gafoor Kaskar <[email-masked]>; seeta.seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Shakeeb Arsalan <[email-masked]>
Subject: KNET Deduction Issue - 8398218823

External email sender, please take precaution.
Hi Team,

With reference to the order number: 8398218823

Order is on validation however, the amount of KWD 35.60 is deducted from customer's account. They have checked with their bank directly once. The transaction ID is KWSQ-023030011185.

Please look into this and advise.

Thank you for your help!

Regards,
Apoorv
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