Subject: RE: DED Order no 9783217977 AWB 45908361892
From: Jessie Caparas <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>, Pankaj Giri <[email-masked]>
Cc: Mike Bermingham <[email-masked]>, Saravanan Satapan <[email-masked]>, Escalations Dxbteam <[email-masked]>, Shivani Rani <[email-masked]>
Date: Wed, 26 Aug 2020 09:30:31 +0000

@Pankaj Giri<mailto:[email-masked]>

Just to confirm, after delivery of parts, did we send someone to help the customer install the table top?

From: Shakeeb Arsalan <[email-masked]>
Sent: Wednesday, August 26, 2020 11:00 AM
To: Jessie Caparas <[email-masked]>
Cc: Pankaj Giri <[email-masked]>; Mike Bermingham <[email-masked]>; Saravanan Satapan <[email-masked]>; Escalations Dxbteam <[email-masked]>; Shivani Rani <[email-masked]>
Subject: Re: DED Order no 9783217977 AWB 45908361892

External email sender, please take precaution.
Hi Jessie,

Reminder.

________________________________
From: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
To: "Jessie Caparas" <[email-masked]<mailto:[email-masked]>>
Cc: "Pankaj Giri" <[email-masked]<mailto:[email-masked]>>, "mike bermingham" <[email-masked]<mailto:[email-masked]>>, "saravanan sathappan" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Shivani Rani" <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, August 22, 2020 12:31:15 PM
Subject: Re: DED Order no 9783217977 AWB 45908361892

Hi Jessie.

Any update ?

________________________________
From: "Jessie Caparas" <[email-masked]<mailto:[email-masked]>>
To: "Pankaj Giri" <[email-masked]<mailto:[email-masked]>>, "mike bermingham" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Cc: "saravanan sathappan" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, August 9, 2020 4:02:45 PM
Subject: RE: DED Order no 9783217977 AWB 45908361892

@Shakeeb Arsalan<mailto:[email-masked]>

From: Pankaj Giri <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, June 6, 2020 4:39 PM
To: Mike Bermingham <[email-masked]<mailto:[email-masked]>>
Cc: Saravanan Satapan <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Subject: RE: DED Order no 9783217977 AWB 45908361892

Dear Sir,

Kindly find the attached trail mail, Below said missing parts we had already handed over to Aramex, Also Aramex team confirm us on 4th June they have received the parts and they will arrange delivery as earlier..

Thanks & Regards,

Pankaj Giri
DC Operation – UAE
Lifestyle Distribution Center - UAE Operations
Gate No: 35, Land Mark Building
Post Box No :34425, Jabel Ali Industrial Area 1, Dubai
TEL : +971 4 8095499
MOB: +971 0558749097 (CUG)
E : [email-masked]<mailto:[email-masked]>

Connect with us:- Lifestyleshops.com
<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.lifestylegulf.com%2F&data=02%7C01%7CJessie.Caparas%40landmarkgroup.com%7Cd5513f6f09334d01dfde08d8498d9bc0%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637340219845439678&sdata=Y%2BYB0YC6E8FEZc%2BAfpfgIjD5e2OSRiapuKMnNdNTs64%3D&reserved=0>  <https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.facebook.com%2Flifestylegulf&data=02%7C01%7CJessie.Caparas%40landmarkgroup.com%7Cd5513f6f09334d01dfde08d8498d9bc0%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637340219845439678&sdata=eG3Y7lpPtoNOBtv6hbfEwA1vZm3fFv%2BslBsfdgykBsg%3D&reserved=0>  <https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.instagram.com%2Flifestylegulf&data=02%7C01%7CJessie.Caparas%40landmarkgroup.com%7Cd5513f6f09334d01dfde08d8498d9bc0%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637340219845449627&sdata=JrHAM398x8ztb7eabNcmvAH%2B2wOehVUX6xx3hTorS0Q%3D&reserved=0>    <https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.pinterest.com%2Flifestylegulf&data=02%7C01%7CJessie.Caparas%40landmarkgroup.com%7Cd5513f6f09334d01dfde08d8498d9bc0%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637340219845449627&sdata=kaap5r08TAfFzLYTUZsUUj1%2F4BWP4zCPteaii4la8nQ%3D&reserved=0>  <https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.twitter.com%2Flifestylegulf&data=02%7C01%7CJessie.Caparas%40landmarkgroup.com%7Cd5513f6f09334d01dfde08d8498d9bc0%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637340219845449627&sdata=ERcawCTQREXTXZ8gCk0i9aaDlHWXcHreskcXQ%2BA7OeE%3D&reserved=0>  <https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.youtube.com%2Flifestylegulf&data=02%7C01%7CJessie.Caparas%40landmarkgroup.com%7Cd5513f6f09334d01dfde08d8498d9bc0%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637340219845459583&sdata=CS4mhc8YTM%2FD3VicP8UYkGbgYL%2FAxcgfG2WVV7XpCDI%3D&reserved=0>

From: Mike Bermingham <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, June 3, 2020 12:02 PM
To: Saravanan Satapan <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Subject: Fw: DED Order no 9783217977 AWB 45908361892

Saravanan,
Can we arrange for the top to be delivered?

Mike Bermingham
Head of Omni Channel Lifestyle
w:  Lifestyleshops.com
m: +971563692571
t: +97145176532

________________________________
From: Mahmoud Emadeldin Mahmoud Elsayed <[email-masked]<mailto:[email-masked]>>
Sent: June 3, 2020 11:50 AM
To: Lifestyle Ecom <[email-masked]<mailto:[email-masked]>>; Lifestyle Customer Support <[email-masked]<mailto:[email-masked]>>; Mike Bermingham <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Saravanan Satapan <[email-masked]<mailto:[email-masked]>>
Subject: RE: DED Order no 9783217977 AWB 45908361892

Hi @Mike Bermingham<mailto:[email-masked]>

Please help to get this update.  DED keep following

From: Mahmoud Emadeldin Mahmoud Elsayed <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, June 2, 2020 9:51 PM
To: Lifestyle Ecom <[email-masked]<mailto:[email-masked]>>; Lifestyle Customer Support <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Saravanan Satapan <[email-masked]<mailto:[email-masked]>>; Mike Bermingham <[email-masked]<mailto:[email-masked]>>
Subject: DED Order no 9783217977 AWB 45908361892
Importance: High

Hi team,

Please check, customer  received below items without Marble Top,  please let us know if it possible to deliver it to customer .
162126041 - - Metallic Console Table with Marble Top - 117x48x80 cms

Mahmoud

From: Shirin Suseelan <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, May 24, 2020 3:07 PM
To: Centrepoint <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; ALL DXB DOM - Banks e-Commerce <[email-masked]<mailto:[email-masked]>>; Shahazad Kallittavalappil <[email-masked]<mailto:[email-masked]>>
Subject: RE: [#1077717] - Order no 9783217977

External email sender, please take precaution.
Hi,

We have received one piece under AWB 45908361892 and the same delivered to the customer.

DXB
SHPU<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.aramex.net%2Finfoaxs%2Ftracking_updates_details.asp%3FPINumberID%3D10&data=02%7C01%7CJessie.Caparas%40landmarkgroup.com%7Cd5513f6f09334d01dfde08d8498d9bc0%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637340219845459583&sdata=x5RsUcntdFxdBzTioK2t21GcAijevS2wbv6wTu8KvTo%3D&reserved=0>
SINA
1
E19BCC2
C & D
05/19/20 1334
05/19/20 1136

Regards,
Shirin Suseelan

From: Centrepoint <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, May 24, 2020 2:24 PM
To: ALL DXB DOM - Banks e-Commerce <[email-masked]<mailto:[email-masked]>>; Shahazad Kallittavalappil <[email-masked]<mailto:[email-masked]>>
Cc: [email-masked]<mailto:[email-masked]>
Subject: Fwd: [#1077717] - Order no 9783217977

External email: avoid to open links or attachments unless sender is known and content is relevant..

Hi Team,

Problem Statement: Missing item
Order Date : May 18, 2020
Delivery Date: May 20, 2020
Order ID: 9783217977
Tracking ID: 45908361892
Assistance Required: Need missing item

Issue Description: Customer reported that she has not received the full item. She only receive the metallic part of the item and marble part is missing.

The missing item is: 162126041 - - Metallic Console Table with Marble Top - 117x48x80 cms and cost of it is AED 1499

Kindly check and ​update the status of the missing part.

Waiting for your response.

Regards,
Shivani

1077717:1125156
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This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com