Subject: Re: Late C&C shipping // 6213774979
From: Shakeeb Arsalan <[email-masked]>
To: [email-masked], [email-masked], [email-masked]
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shivani Rani <[email-masked]>, [email-masked]
Date: Wed, 26 Aug 2020 02:18:21 -0700 (MST)

Hi Team, 

Problem Statement: Late C&C 
Order Date : Aug 4, 2020 
Order ID: 6213774979 
Store code: Splash21042 
Tracking id: 621377497923999991 

Please check if the order available at the store? if yes please contact the customer to collect the order the soonest. 

Regards 
Shakeeb 

From: "Shivani Rani" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Monday, August 24, 2020 2:34:10 PM 
Subject: Late C&C shipping // 6213774979 

Hi Team, 

Ticket number: 1370567 
Problem Statement: Late C&C Shipping 
Order Date : Aug 4, 2020 
Order ID: 6213774979 
Store code: Splash21042 
Tracking id: 621377497923999991 

Assistance Required: Need Urgent Shipping 

Issue Description: Customer placed order on Aug 4 and till now she has not received the order. As per the hybris the order status is "READY_TO_SHIPPED" 

Kindly check and shipped the order as soon as possible. 

Thank you for your help! 

Regards, 
Shivani