Subject: Re: A/c debited for On Validation order - Ticket ID 1389276
From: Shakeeb Arsalan <[email-masked]>
To: Nikhil Bishnoi <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Mon, 24 Aug 2020 02:29:19 -0700 (MST)

Hi Nikhil. 

this order 8397612235 has been placed for the same amount and it was completed. 

Confirm with the customer if the amount has been deducted twice, if yes pls ask him to pr 

From: "Nikhil Bishnoi" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Cc: "Nikhil Bishnoi" <[email-masked]> 
Sent: Sunday, August 23, 2020 2:37:35 PM 
Subject: A/c debited for On Validation order - Ticket ID 1389276 

Dear Team, 

With regards to Order ID 8397603850, the customer is complaining that his account has been debited, but the order was On Validation cancelled. Kindly find attached transaction confirmation shared by the customer. 

Kindly assist. 

Regards, 
Nikhil.