Subject: Re: Late Shipping
From: Shakeeb Arsalan <[email-masked]>
To: Ali Atef <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Sat, 22 Aug 2020 08:35:36 -0700 (MST)

Delivered on 20th of August 
inform the customer & close 

From: "Ali Atef" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Tuesday, August 18, 2020 10:11:43 AM 
Subject: Late Shipping 

Hi Team, 

Problem Statement: Late Shipping 
Order Date :Jul 12, 2020 
Order ID: 6208096524 
Tracking ID: No consignment 
Assistance Required: Need Urgent Delivery or cancellation of order 

Issue Description: Customer placed order on :Jul 12, 2020 and till now he has not received the order. As per the hybris there is no consignment ready for the order. Customer wants to cancel his order and wants the the refund asap. 

Regards, 
Atef