Subject: RE: ON_VALIDATION_CANCELLED // Hybris Ticket ID: 03492043 for order: 8396986250
From: "Rashid Gafoor Kaskar" <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>
Cc: seeta.seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Nitesh Singh <[email-masked]>, Harish Thakor <[email-masked]>, Anju John <[email-masked]>, Escalations Dxbteam <[email-masked]>, Lessin Kumar <[email-masked]>
Date: Sat, 22 Aug 2020 07:28:06 +0000

HI,

Refund done on 18th August 2020

IP Address168.187.147.210Batch ID-1
Transaction Date/TimeTue Aug 18 10:19:43 AST 2020Post Date0818
Transaction ID202023182407826Action CodeCredit
Merchant ID2683Terminal ID268301
Payment InstrumentDebit CardBrand IDGulf Bank of Kuwait
Card Number531329******2916Card ExpirationJan , 2021
Transaction Amount39.100Currency Code414
Merchant Track ID159719177000056408Result CodeCAPTURED
Host Response00Authorization Code473760
AVS ResponseCVD2 Validation Repsonse
Reference ID023197000267STAN ID439714
Cardholder Address
ECI7Cardholder Zip Code
User Field 1User Field 2
User Field 3User Field 4
User Field 5
UCAFHost Tran ID

From: Shakeeb Arsalan
Sent: Saturday, August 15, 2020 9:50 PM
To: Lessin Kumar <[email-masked]>; Rashid Gafoor Kaskar <[email-masked]>
Cc: seeta.seeta <[email-masked]>; Apoorv Joshi <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Nitesh Singh <[email-masked]>; Harish Thakor <[email-masked]>; Anju John <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: Re: ON_VALIDATION_CANCELLED // Hybris Ticket ID: 03492043 for order: 8396986250

External email sender, please take precaution.
Hi Team,

Please assist regarding the following concern

Regards
Shakeeb

________________________________
From: "Nitesh Singh" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, August 15, 2020 11:20:36 AM
Subject: ON_VALIDATION_CANCELLED // 1378378

Hi Team,

With reference to order number:, 8396986250, order was On_Validation_Cancelled and the customer is complaining that they didn't received refund.

Order date: Aug 12, 2020
Payment mode: KNET
Hybris Ticket ID: 03492043 for order: 8396986250

Kindly look into this issue and do the needful.

Thanks,
Nitesh

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