Subject: Ticket Assigned - Conversation with deepak george
From: Splash <[email-masked]>
To: [email-masked]
Date: Thu, 20 Aug 2020 16:05:30 +0000 (UTC)

Hi Shakeeb Arsalan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with deepak george deepak george                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  deepak george Bot:  Hi Deepak George ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  Saudi Arabia Bot:  Please enter your order number to continue Customer:  6216491565 Bot:    Your order status is :     If you have not received your order, Home Delivery takes 7 to 9 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0532676151            07:50 PM, 20th Aug            
          deepak george                    ok           07:50 PM, 20th Aug                     deepak george                    I didn't receive any calll yet now           07:52 PM, 20th Aug                   Shakeeb                   Hi, Thank you for contacting us. My name is Shakeeb. How may I help you?           07:53 PM, 20th Aug                     deepak george                    6216491565- This is my order number. The Delivery person who came to the address point on Wednesday and he didn't delivered the material which i ordered. He said he don't now the address and later shared the location to hime he informed that he will deliver today but today also it didn't receive.           07:55 PM, 20th Aug                     deepak george                    So, kindly i need my material on the delivered address on Sunday. By your information it should reach by Yesterday and it's delay.           07:56 PM, 20th Aug                   Shakeeb                   we apologize fo
 r the inconvenience that has been caused to you           07:57 PM, 20th Aug                     deepak george                    So, what actioy can u take for my matter?           07:57 PM, 20th Aug                   Shakeeb                   can you please share with me the full address and the contact NO so i can share with the courier team and request them to expedite the delivery process           07:58 PM, 20th Aug                     deepak george                    Area Albustan District, Address: Majd Business Centre Tower A, 5th floor, King Faisal Road, Land Mark - Between Movenpic Hotel &  to HolydayInn hotel, Alkhobar           07:58 PM, 20th Aug                     deepak george                    This is the address           07:58 PM, 20th Aug                     deepak george                    Contact Person name is Mr. Mammen George , Mob : 0532676151           07:59 PM, 20th Aug                     deepak george                    He is worky in a company
  and he will come on Sunday. So, on Sunday he can collect from your courier guy on that day           07:59 PM, 20th Aug                     deepak george                    I hope u won't make delay for this matter           08:00 PM, 20th Aug                   Shakeeb                   Thank you sir for sharing the details with me           08:00 PM, 20th Aug                   Shakeeb                   i will get in touch with the team and request them to do the needful ASAP           08:00 PM, 20th Aug                   Shakeeb                   Is there anything else i can assist you with  ?           08:01 PM, 20th Aug                     deepak george                    Oke thank you for your keen support. I trust you will do well action and i can collect material on Sunday.           08:01 PM, 20th Aug                     deepak george                    Nothing else. I need material only on time because it's urgent and special to be needed           08:02 PM, 20th Au
 g                   Shakeeb                   Thank you for shopping with us           08:03 PM, 20th Aug                   Shakeeb                   make sure that i will do the needful to get your order the soonest           08:03 PM, 20th Aug                   Shakeeb                   Have a nice day           08:03 PM, 20th Aug                     deepak george                    Same to u Brother. You are welcome           08:05 PM, 20th Aug                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1408953