Subject: No transaction against the debit - Ticket ID 1379376
From: Nikhil Bishnoi <[email-masked]>
To: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Cc: Nikhil Bishnoi <[email-masked]>
Date: Tue, 18 Aug 2020 00:36:40 -0700 (MST)

Dear team, 

The customer is complaining that his account has been debited for SAR 159.00, but we are unable to see any transaction in the Hybris. The customer has placed another order with us and the order number is 6215167359. Please find attached bank statement provided by the customer. 

Kindly assist. 

Regards, 
Nikhil.