Subject: Refund approval
From: Haithm Saeed <[email-masked]>
To: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad . Musalman" <[email-masked]>
Cc: Seeta Seeta <[email-masked]>
Date: Mon, 10 Aug 2020 03:34:28 -0700 (MST)

Dear Team , 

# 1360603 

Problem Statement : the order return to original / Refund approval. 

Order Date : Jul 18, 2020 
Order ID: 6209715520 
Tracking ID : CRDSAL0045605820 
Total Price :70.20 

Issue Description : The Customer placed the order on Jul 18, 2020 and shipped from our side on 7/19/20 , as the hyper is shipped and SAUDIPOST IS RTO , 

Case history : The customer reached out to us on 9 Aug 2020 and since then no action has been taken on the issue . 

Customer's history : as the hyper the customer with us from 11/3/19 and this the sixth order for the customer 

Assistance required : We request you to provide refund approval in order to have the customer refunded manually and close the issue. 

Regards, 
HAitham