Subject: Re: Need POD 6482872562 & S000987138243
From: Shakeeb Arsalan <[email-masked]>
To: Algaili Ahmed <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Tue, 4 Aug 2020 02:18:51 -0700 (MST)

Hi Algaili, 

As per the courier the order has been delivered but they did not provide POD, so please mention everything in refund approval format and if the customer provided the correct contact NO or not in order to raise to the head 

From: "Shipa Delivery Support ([email-masked])" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "Aessam" <[email-masked]>, "nali" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Abdulaziz Ahmed, Hasan. Ghilan" <[email-masked]>, "escalations dxbteam" <[email-masked]> 
Sent: Saturday, 20 June, 2020 15:13:10 
Subject: RE: Need POD 6482872562 & S000987138243 

Dear All, 

As per our system the order has been delivered successfully. Please confirm again from your end. 

Best regards 

Ahmad Alqatawna 
Customer Care 
[ https://www.shipa.com/ ] 
M: 800 SHIPA 
[ https://www.shipa.com/ | www.shipa.com ] 
From: CST000000006 Shipa Customer Customer < [email-masked] > 
Sent: 15/6/2020 7:28 PM GMT+04:00 
To: [email-masked] ; [email-masked] ; [email-masked] 
Cc: [email-masked] ; [email-masked] ; [email-masked] ; [email-masked] ; [email-masked] 
Subject: Re: Need POD [ callto:6482872562 | 6482872562 ] & S000987138243 

Hi Team, 
Kindly assist regarding the following concern. 
Regards 
Shakeeb 

From: "Abdulaziz Ghilan" < [email-masked] > 
To: "Seeta Seeta" < [email-masked] > 
Cc: "Apoorv Joshi" < [email-masked] >, "Shakeeb Arsalan" < [email-masked] >, "Fauzan Ahmad, Musalman" < [email-masked] > 
Sent: Sunday, 7 June, 2020 11:11:04 
Subject: Need POD 
Hi Team, 

Problem Statement: Need POD 
Order Date : Apr 17 ,2020 
Order ID: [ callto:6482872562 | 6482872562 ] 
Tracking ID: S000987138243 
Assistance Required: Need Urgent POD 
Issue Description: The order was shipped from our side on 17/04/2020 and as per shipa website the order delivered to customer on 07/05/2020 , But customer claiming that she has not received the order, Kindly check and share with us the POD and customer ID. 

Regards, 
Abdulaziz Ghilan