Subject: Undeliverable: Re: Missing items 6484246781 & 290087815711
From: <[email-masked]>
To: <[email-masked]>
Date: Tue, 4 Aug 2020 10:27:24 +0300

Delivery has failed to these recipients or groups:

[email-masked]<mailto:[email-masked]>
The recipient's mailbox is full and can't accept messages now. Please try resending this message later, or contact the recipient directly.

[email-masked]<mailto:[email-masked]>
The recipient's mailbox is full and can't accept messages now. Please try resending this message later, or contact the recipient directly.

[email-masked]<mailto:[email-masked]>
The recipient's mailbox is full and can't accept messages now. Please try resending this message later, or contact the recipient directly.

[email-masked]<mailto:[email-masked]>
The recipient's mailbox is full and can't accept messages now. Please try resending this message later, or contact the recipient directly.

Diagnostic information for administrators:

Generating server: smsaexpress.com

[email-masked]
#554-5.2.2 mailbox full 554 5.2.2 STOREDRV.Deliver.Exception:QuotaExceededException.MapiExceptionShutoffQuotaExceeded; Failed to process message due to a permanent exception with message Cannot open mailbox /o=First Organization/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/cn=Configuration/cn=Servers/cn=HQMX03/cn=Microsoft System Attendant. 16.55847:CB000000, 17.43559:0000000058010000000000000F00000000000000, 255.23226:2B0A0000, 255.27962:FE000000, 255.17082:DD040000, 0.26937:00000000, 4.21921:DD040000, 255.27962:FA000000, 255.1494:00000000, 255.26426:FE000000, 0.22086:17010480, 0.25876:0F010480, 4.7588:0F010480, 0.25840:0F010480, 4.6564:0F010480, 0.56333:17010480, 4.6372:05000780, 0.24916:0F010480, 4.6276:05000780, 4.23921:EC030000, 6.21970:0F01048040000C680F010480, 4.23921:EC030000, 6.21970:0F01048000806F6717010480, 4.24305:0F010480, 4.5721:DD040000, 4.6489:DD040000, 0.34743:0F010480, 4.2199:DD040000, 0.56415:17010480, 4.48223:DD040000, 4.17097:DD040000, 4.8620:DD040000, 255.1750:90010000, 0.26849:00000000, 255.21817:DD040000, 0.26297:00000000, 4.16585:DD040000, 0.32441:0E000000, 4.1706:DD040000, 0.24761:84020000, 4.20665:DD040000, 0.25785:00000000, 4.29881:DD040000 ##

[email-masked]
#554-5.2.2 mailbox full 554 5.2.2 STOREDRV.Deliver.Exception:QuotaExceededException.MapiExceptionShutoffQuotaExceeded; Failed to process message due to a permanent exception with message Cannot open mailbox /o=First Organization/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/cn=Configuration/cn=Servers/cn=HQMX03/cn=Microsoft System Attendant. 16.55847:D0000000, 17.43559:0000000058010000000000000F00000000000000, 255.23226:2B0A0000, 255.27962:FE000000, 255.17082:DD040000, 0.26937:00000000, 4.21921:DD040000, 255.27962:FA000000, 255.1494:00000000, 255.26426:FE000000, 0.22086:17010480, 0.25876:0F010480, 4.7588:0F010480, 0.25840:0F010480, 4.6564:0F010480, 0.56333:17010480, 4.6372:05000780, 0.24916:0F010480, 4.6276:05000780, 4.23921:EC030000, 6.21970:0F01048040000C680F010480, 4.23921:EC030000, 6.21970:0F01048000806F6717010480, 4.24305:0F010480, 4.5721:DD040000, 4.6489:DD040000, 0.34743:0F010480, 4.2199:DD040000, 0.56415:17010480, 4.48223:DD040000, 4.17097:DD040000, 4.8620:DD040000, 255.1750:90010000, 0.26849:00000000, 255.21817:DD040000, 0.26297:00000000, 4.16585:DD040000, 0.32441:0E000000, 4.1706:DD040000, 0.24761:84020000, 4.20665:DD040000, 0.25785:00000000, 4.29881:DD040000 ##

[email-masked]
#554-5.2.2 mailbox full 554 5.2.2 STOREDRV.Deliver.Exception:QuotaExceededException.MapiExceptionShutoffQuotaExceeded; Failed to process message due to a permanent exception with message Cannot open mailbox /o=First Organization/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/cn=Configuration/cn=Servers/cn=HQMX03/cn=Microsoft System Attendant. 16.55847:CB000000, 17.43559:0000000020010000000000000000000000000000, 255.23226:2B0A0000, 255.27962:FE000000, 255.17082:DD040000, 0.26937:00000000, 4.21921:DD040000, 255.27962:FA000000, 255.1494:00000000, 255.26426:FE000000, 0.22086:03002B0E, 0.25876:03002B0E, 4.7588:0F010480, 0.25840:B0845180, 4.6564:0F010480, 0.56333:03009510, 4.6372:05000780, 0.24916:0F010480, 4.6276:05000780, 4.5721:DD040000, 4.6489:DD040000, 0.34743:03009010, 4.2199:DD040000, 0.56415:40009580, 4.48223:DD040000, 4.17097:DD040000, 4.8620:DD040000, 255.1750:0F010480, 0.26849:BDF9FFFF, 255.21817:DD040000, 0.26297:00000000, 4.16585:DD040000, 0.32441:0F010480, 4.1706:DD040000, 0.24761:0F010480, 4.20665:DD040000, 0.25785:00000000, 4.29881:DD040000 ##

[email-masked]
#554-5.2.2 mailbox full 554 5.2.2 STOREDRV.Deliver.Exception:QuotaExceededException.MapiExceptionShutoffQuotaExceeded; Failed to process message due to a permanent exception with message Cannot open mailbox /o=First Organization/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/cn=Configuration/cn=Servers/cn=HQMX03/cn=Microsoft System Attendant. 16.55847:D0000000, 17.43559:0000000020010000000000000000000000000000, 255.23226:2B0A0000, 255.27962:FE000000, 255.17082:DD040000, 0.26937:00000000, 4.21921:DD040000, 255.27962:FA000000, 255.1494:00000000, 255.26426:FE000000, 0.22086:03002B0E, 0.25876:03002B0E, 4.7588:0F010480, 0.25840:B0845180, 4.6564:0F010480, 0.56333:03009510, 4.6372:05000780, 0.24916:0F010480, 4.6276:05000780, 4.5721:DD040000, 4.6489:DD040000, 0.34743:03009010, 4.2199:DD040000, 0.56415:40009580, 4.48223:DD040000, 4.17097:DD040000, 4.8620:DD040000, 255.1750:0F010480, 0.26849:BDF9FFFF, 255.21817:DD040000, 0.26297:00000000, 4.16585:DD040000, 0.32441:0F010480, 4.1706:DD040000, 0.24761:0F010480, 4.20665:DD040000, 0.25785:00000000, 4.29881:DD040000 ##

Original message headers:

Date: Tue, 4 Aug 2020 00:27:15 -0700
From: Shakeeb Arsalan <[email-masked]>
To: <[email-masked]>, <[email-masked]>,
        <[email-masked]>
CC: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman"
        <[email-masked]>, Abdulqader Ahmed
        <[email-masked]>, <[email-masked]>
Subject: Re: Missing items 6484246781 & 290087815711

Subject: Re: Missing items 6484246781 & 290087815711
From: Shakeeb Arsalan <[email-masked]>
To: <[email-masked]>, <[email-masked]>, <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Abdulqader Ahmed <[email-masked]>, <[email-masked]>
Date: Tue, 4 Aug 2020 00:27:15 -0700

Hi Team, 

Please confirm has the following shipment 290087815711 been delivered fully ? 

Regards 
Shakeeb 

From: "Abdulqader Ahmed" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]> 
Sent: Monday, 3 August, 2020 03:22:12 
Subject: Missing items 

Hi Team, 
#1073528 

Problem Statement: (Missing items) 
Order Date : Apr 20, 2020 
Order ID: 6484246781 
Tracking ID: 290087815711 
Assistance Required: Need missing item 
Issue Description: The customer placed order for 6 items but as per the customer he/she has only received 5 items, Under the consignment details we can see that all 6 items have been /Delivered from our side. 
The customer history: 1 ITEMS OUT OF 6 IS MISSING, CUSTOMER WANTS THE SAME ASAP. THE CUSTOMER REPORTED THE ISSUES FIRST TIME AS PER HIS HISTORY. 
The missing item is 162056748 - - Juniors Scoria Baby Rocker the cost of the item is SAR 207.00. 

Regards, 
​Abdulqader