Subject: Re: KNET Refund/ On Validation Order
From: Shakeeb Arsalan <[email-masked]>
To: Jessie Caparas <[email-masked]>, Rashid Kaskar <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, Malik Ismail <[email-masked]>, Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, Ebrahim <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Sun, 2 Aug 2020 02:39:20 -0700 (MST)

Hi Team, 

Please update ? 

From: "Jessie Caparas" <[email-masked]> 
To: "Fauzan Ahmad, Musalman" <[email-masked]>, "Malik Ismail" <[email-masked]>, "Rashid Kaskar" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Ebrahim" <[email-masked]>, "escalations dxbteam" <[email-masked]> 
Sent: Monday, 27 July, 2020 22:11:55 
Subject: RE: KNET Refund/ On Validation Order 

[ mailto:[email-masked] | @Rashid Gafoor  Kaskar ] 

Need your urgent help on the below. 

From: Fauzan Ahmad . Musalman <[email-masked]> 
Sent: Monday, July 27, 2020 5:23 PM 
To: Malik Ismail <[email-masked]>; Rashid Gafoor Kaskar <[email-masked]> 
Cc: Seeta Seeta <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Apoorv Joshi <[email-masked]>; Ebrahim <[email-masked]>; Escalations Dxbteam <[email-masked]> 
Subject: Re: KNET Refund/ On Validation Order 
Importance: High 

External email sender, please take precaution. 

Hi Team, 

Any update on below case. Kindly help us to close the case. 

Thank you for help. 

Regards, 

Fauzan 

From: "Malik Ismail" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] >, "Rashid Gafoor Kaskar" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] >, "Ebrahim" < [ mailto:[email-masked] | [email-masked] ] >, "escalations dxbteam" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Saturday, 27 June, 2020 21:09:51 
Subject: FW: KNET Refund/ On Validation Order 

Hi Rashid, 

Please check and do the needful. 

Order 8375896301 

Regards, 

Malik Ismail 

From: Seeta Seeta < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Friday, June 26, 2020 5:41 PM 
To: Malik Ismail < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Shakeeb Arsalan < [ mailto:[email-masked] | [email-masked] ] >; Fauzan Ahmad, Musalman < [ mailto:[email-masked] | [email-masked] ] >; Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] >; Ebrahim < [ mailto:[email-masked] | [email-masked] ] >; Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Re: KNET Refund/ On Validation Order 
Importance: High 

External email sender, please take precaution. 

Hi Malik, 

Can you please look into this concern. 

Thanks & Regards, 
Seeta Kunwar 

From: "Ebrahim" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Friday, 26 June, 2020 18:54:51 
Subject: KNET Refund/ On Validation Order 

Hi Team, 

Problem Statement: On Validation Order 

Order Date : Apr 4, 2020 

Order ID: 8375896301 

Issue Description: The order was on Apr 4, 2020 but hybris status showing that it is on validation as customer shared with us prove of payment and the customer is chasing us for his money. 

Regards, 

Ebrahim Hageb 

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