Subject: Order Delay - 8378249926
From: Apoorv Joshi <[email-masked]>
To: [email-masked]
Cc: midhun madhu <[email-masked]>, escalations dxbteam <[email-masked]>, Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Fri, 31 Jul 2020 23:45:50 -0700 (MST)

Hi Team, 

With reference to the order number: 8378249926 
AWB: FP04181000847 

Order placed on April 17, 2020 and there is no update on the tracking since April 25, 2020. Kindly advise where is this order and if the items are still with you please contact the customer on +96597510087 and arrange a delivery with them on priority. 

Thank you for your help! 

Regards, 
Apoorv 

From: "Manish Kumar" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Tuesday, 14 July, 2020 18:27:40 
Subject: Late delivery: Case id - 1187026 Order Number: 8378249926 

Hi Team, 

Please update us on the below deliver. 

Problem statement - Please help us with the below delivery as it's been more than 2 months since the order has been placed. 

Case id - 1187026 
Order Number: 8378249926 
Order Created: 4/17/2020 
AWB - FP04181000847 

Kindly arrange the delivery for the above order on priority today only as the customer is chasing us for his order. 

Regards, 
Manish