Subject: Re: Late collection case ID 916020
From: Shakeeb Arsalan <[email-masked]>
To: Ammar Asif <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Tue, 28 Jul 2020 01:48:12 -0700 (MST)

It seems that the item was collected on 26th under this pickup ref G255953. 
Advise the customer that the refund wi 

From: "Ammar Asif" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Saturday, 25 July, 2020 11:03:11 
Subject: Re: Late collection case ID 916020 

Problem Statement: late collection 
Order Date : Apr 18, 2020 
Order ID: 6483265165 
Tracking ID: 45766500264 
new return tracking ID : 46068287123 
new RMA created: 24025919 

Assistance Required: Need urgent collection. 

Issue Description: the customer has placed his order on Apr 18, 2020 with the order id 6483265165, and he raised return request but the item has not been collected yet. 

please do needful. 

regards 
ammar asif 

From: "Seeta Seeta" <[email-masked]> 
To: "Ammar Asif" <[email-masked]> 
Sent: Thursday, 23 July, 2020 17:28:49 
Subject: Fwd: Late collection case ID 916020 

Hi Ammar, 

The return tracking number is showing invalid so create a new rma and escalate the case again to us. 

Thanks & Regards, 
Seeta Kunwar 

From: "Fauzan Ahmad, Musalman" <[email-masked]> 
To: "ALL RUH OPS Landmark" <[email-masked]>, "AbdulrahmanMoha" <[email-masked]>, "RamezG" <[email-masked]>, "AbdelKaderS" <[email-masked]> 
Cc: "Ammar Asif" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "escalations dxbteam" <[email-masked]> 
Sent: Friday, 3 July, 2020 21:54:32 
Subject: Late collection case ID 916020 

Hi Team, 

With reference to order # 6483265165 
Tracking ID: 45961231164 
Reference ID: F24C164 
The return request was created on 24 Jun 2020 and till now the item has not collected from the customer so kindly arrange the collection on priority basis. 

Regards, 
Fauzan 

From: "Ammar Asif" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Friday, 3 July, 2020 08:21:20 
Subject: late collection case ID 916020 

Problem Statement: late collection 
Order Date : Apr 18, 2020 
Order ID: 6483265165 
Tracking ID: 45766500264 
return tracking ID : 45961231164;F24C164 

Assistance Required: Need urgent collection. 

Issue Description: the customer has placed his order on Apr 18, 2020 with the order id 6483265165, and he raised return request but the item has not been collected yet. 

please do needful. 

regards 
ammar asif