Subject: Re: Missing items//8377199818//1225184
From: Ala Hamood <[email-masked]>
To: Seeta Seeta <[email-masked]>
Cc: fauzan musalman <[email-masked]>, Shakeeb arsalan <[email-masked]>, Apoorv <[email-masked]>
Date: Sat, 25 Jul 2020 01:02:33 -0700 (MST)

hi team 

this customer he got the refund in my My Credit and he request to transfer his refund to his account and i sent it to jira for delectation from My Credit Amount to his account and they delate the and i rise today the customer accounts detailse to transfer the refund to his account 

Hi Team, 

Please update the customer's bank details mentioned below on hybris. 

1. Beneficiary Name as per Bank: Huda Mohammad abdulrahman Alduaij 
2. Bank Name : kuait Finance House 
3. Account Number : 421020014928 
4. IBAN number : KW25KFHO0000000000421020014928 
5.Bank Swift: KFHOKWKW 

Kindly process the refund. 
Kindly check the attachment for the customer's bank details. 

jira link : 
https://landmark.atlassian.net/browse/REL-105704 

Regards 
Ala Aldin 

From: "Ala Hamood" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "fauzan musalman" <[email-masked]>, "Shakeeb arsalan" <[email-masked]>, "Apoorv" <[email-masked]> 
Sent: Monday, July 6, 2020 4:41:23 PM 
Subject: Missing items//8377199818//1225184 

Dear Team, 

Problem Statement: Missing items 
Order Date:Apr 11, 2020 
Order ID:8377199818 
Tracking ID:100041357363 
Assistance Required: Need missing item 
Issue Description: Customer placed order for 8 items but as per the customer he/she has only received 2 items, Under the consignment details we can see that only 2 items has been shipped/Delivered from our side and the 6 other items not shipped from wh plz inform us u will deliver the items or refund money for the customer . 

The missing item is 
162176583 - - Minnie Mouse Printed T-shirt with Round Neck and Cap Sleeves 
162176589 - - Mickey and Friends Print T-shirt with Crew Neck and Short Sleeves 
161975165 - - Batman Printed T-shirt with Round Neck and Short Sleeves 
160018264 - - Full Length Plain Leggings with Elasticised Waistband 
160018266 - - Full Length Plain Leggings with Elasticised Waistband 
161975166 - - Batman Printed T-shirt with Round Neck and Short Sleeves 

Best Regards, 
Ala Aldin