Subject: Re: Late refund: Case id - 1151626 Order Number: 6483689722
From: Manish Kumar <[email-masked]>
To: Seeta Seeta <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Sun, 19 Jul 2020 05:44:10 -0700 (MST)

Please note that the below customer is still chasing us for the refund. 

From: "Manish Kumar" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Tuesday, 14 July, 2020 17:34:31 
Subject: Re: Late refund: Case id - 1151626 Order Number: 6483689722 

Please do the needful as the customer is very upset now. 

From: "Manish Kumar" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Sunday, 12 July, 2020 15:43:10 
Subject: Re: Late refund: Case id - 1151626 Order Number: 6483689722 

Please forward it to the concern team. 

From: "Manish Kumar" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Thursday, 9 July, 2020 18:01:00 
Subject: Re: Late refund: Case id - 1151626 Order Number: 6483689722 

Any update on the below concern? 

From: "Seeta Seeta" <[email-masked]> 
To: "Arish Laila" <[email-masked]>, "suvadeep saha" <[email-masked]>, "sree adhikessavan" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Manish Kumar" <[email-masked]>, "escalations dxbteam" <[email-masked]> 
Sent: Monday, 6 July, 2020 13:38:35 
Subject: Re: Late refund: Case id - 1151626 Order Number: 6483689722 

Hi Team, 

With reference to the order number : 6483689722, the order was placed in 19 April and till now order is in progress. The customer is too much frustrated now and asking for order cancellation so he can get his refund back. 

We request you to do the needful asap. 

Thanks & Regards, 
Seeta Kunwar 

From: "Manish Kumar" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Monday, 6 July, 2020 12:17:18 
Subject: Late refund: Case id - 1151626 Order Number: 6483689722 

Hi Team, 

Please help us to process the refund for the below item. 

Problem statement: Please cancel the order and process the refund as the customer is very upset now. 

Case id - 1151626 
Order Number: 6483689722 
Order Created: 4/19/2020 
Tracking id - FP05190001917 

Assistance Required: Process the refund on priority 

Regards, 
Manish