Subject: Re: late shipment case ID 1161269
From: Shakeeb Arsalan <[email-masked]>
To: sachin maheshwari <[email-masked]>
Cc: Arish Laila <[email-masked]>, suvadeep saha <[email-masked]>, sree adhikessavan <[email-masked]>, Seeta Seeta <[email-masked]>, Ammar Asif <[email-masked]>, Apoorv Joshi <[email-masked]>, escalations dxbteam <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Thu, 16 Jul 2020 23:30:12 -0700 (MST)

Hi Sachin, 

Please advise, the order is pending without being shipped since more than 2 months, the customer is chasing us. 
The total price : SAR 837.00 

Regards 
Shakeeb 

From: "Fauzan Ahmad, Musalman" <[email-masked]> 
To: "Arish Laila" <[email-masked]>, "suvadeep saha" <[email-masked]>, "sree adhikessavan" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Ammar Asif" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "escalations dxbteam" <[email-masked]> 
Sent: Saturday, 4 July, 2020 21:20:47 
Subject: late shipment case ID 1161269 

Hi Team, 

With reference to order ID: 6491371142 
Tracking ID: CRDSAL0019408820 
Customer placed order on May 12, 2020 and till now he/she has not received the order. As per the hybris the order status is shipped. 
Kindly check and do the needful. 

Regards, 
Fauzan 

From: "Ammar Asif" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Wednesday, 1 July, 2020 17:00:26 
Subject: late shipment case ID 1161269 

Hi team 
​ 
Problem Statement: Late shipment. 
Order Created:May 12, 2020 
Order Number:6491371142 
Tracking ID: CRDSAL0019408820 
Assistance Required: Need urgent shipping. 

Issue Description: the customer is complaining about late delivery, and till now order has not been shipped . 
please do needful. 

​Regards 
​ammar asif