Subject: Re: Need Refund for the item "6498668629"
From: Shakeeb Arsalan <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked]
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Abhishek Sisodia <[email-masked]>, [email-masked]
Date: Thu, 16 Jul 2020 03:33:04 -0700 (MST)

Hi Team, 

Kindly assist regarding the following concern. 

Regards 
Shakeeb 

From: "Abhishek Sisodia" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Monday, July 6, 2020 7:40:25 PM 
Subject: Need Refund for the item "6498668629" 

Hi Team, 

Please assist here by sorting out the issue of boxes dispatched and received by the customer. 

Order Date: Jun 9 , 2020 
Order ID: [ callto:6498668629 | 6498668629 ] 
Tracking ID: S001526614293 

Assistance Required : Need Refund for the item 

Issue Description : Customer claims, she has NOT received 162018405 - - Juniors Speedwell Baby Car Seat 

Cost of the Item: SAR 389.00 

It is showing online that it is delivered. However, The customer has not received it and had to buy another one because he needed it urgently. 

[ https://landmarkgroupservice.freshdesk.com/a/tickets/1238697 | https://landmarkgroupservice.freshdesk.com/a/tickets/1238697 ] 

Thanks for your help and assistance. 

Regards, 
Abhishek Sisodia