Subject: Re: KNET Refund issue
From: Ala Hamood <[email-masked]>
To: Seeta Seeta <[email-masked]>
Cc: fauzan musalman <[email-masked]>, Shakeeb arsalan <[email-masked]>, Apoorv <[email-masked]>
Date: Wed, 15 Jul 2020 06:09:12 -0700 (MST)

hi team 

Any Update 

Best Regards 
ala aldin 

From: "Ala Hamood" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "fauzan musalman" <[email-masked]>, "Shakeeb arsalan" <[email-masked]>, "Apoorv" <[email-masked]> 
Sent: Tuesday, July 7, 2020 6:52:25 PM 
Subject: KNET Refund issue 

Hi Team 

Problem Statement: KNET Refund issue 

Order Date : Apr 29, 2020 
ticket id : 1192537 
Order ID:8380351575 
Total Price: KWD29.70 
Identifier: KNET 
Assistance Required: Need to check and refund 

Issue Description: The order is not shipped but the amount is captured in Payment Transactions but the customer is demanding refund so we request to check this your priority basis 

Best Regards 
ala aldin