Subject: Re: refund issue
From: M Ataullah <[email-masked]>
To: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Sun, 12 Jul 2020 06:38:18 -0700 (MST)

Hi Team, 

Any update? 

Regards 
Ataullah 

From: "M Ataullah" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Thursday, 9 July, 2020 11:08:36 
Subject: refund issue 

Hi Team, 

Problem statement; refund issue 
Order ID; 6484117502 
Assistance required; Need to confirm from finance team 

As per Hybris the refund has been done on 6/15/20, but the customer is claiming he did not receive the amount, moreover the payfort refund status shows refund failed, 
So kindly do the needful ASAP. 

Regards 
Ataullah