Subject: Re: Late Shipping #6490196288
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: Arish Laila <[email-masked]>, maxwhryd ecom <[email-masked]>, raghu pillai <[email-masked]>, suvadeep saha <[email-masked]>, sree adhikessavan <[email-masked]>
Cc: escalations dxbteam <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Seeta Seeta <[email-masked]>
Date: Sat, 11 Jul 2020 09:53:53 -0700 (MST)

Hi Team, 

Any update on below case. 

Regards, 
Fauzan 

From: "Fauzan Ahmad, Musalman" <[email-masked]> 
To: "Arish Laila" <[email-masked]>, "maxwhryd ecom" <[email-masked]>, "raghu pillai" <[email-masked]>, "suvadeep saha" <[email-masked]>, "sree adhikessavan" <[email-masked]> 
Cc: "escalations dxbteam" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Seeta Seeta" <[email-masked]> 
Sent: Saturday, 4 July, 2020 20:04:33 
Subject: Late Shipping #6490196288 

Hi Team, 

Problem Statement: Late Shipping 
Order Date : May 8, 2020 
Order ID: 6490139210 
Tracking ID: CRDSAL0019826020 
Assistance Required: Need Urgent Delivery 
Issue Description: Customer placed order on 09-May-2020 and till now he/she has not received the order. As per the hybris the order status is shipped. 
Customer is chasing us for his/her order so we request you to expedite the delivery date asap. 

Regards, 
Fauzan