Subject: Re: late shipment case id 1170037
From: Shakeeb Arsalan <[email-masked]>
To: varun sharma <[email-masked]>
Cc: Arish Laila <[email-masked]>, sree adhikessavan <[email-masked]>, Seeta Seeta <[email-masked]>, Ammar Asif <[email-masked]>, Apoorv Joshi <[email-masked]>, escalations dxbteam <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Sat, 11 Jul 2020 07:46:11 -0700 (MST)

Hi Varun, 

Please advise us regarding the following concern. 

Regards 
Shakeeb 

From: "Fauzan Ahmad, Musalman" <[email-masked]> 
To: "Arish Laila" <[email-masked]>, "sree adhikessavan" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Ammar Asif" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "escalations dxbteam" <[email-masked]> 
Sent: Saturday, 4 July, 2020 21:11:07 
Subject: Re: late shipment case id 1170037 

Hi Team, 

We are still waiting an update on below case. Kindly check and help us to close the case asap. 

Regards, 
Fauzan 

From: "Fauzan Ahmad, Musalman" <[email-masked]> 
To: "Arish Laila" <[email-masked]>, "sree adhikessavan" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Ammar Asif" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "escalations dxbteam" <[email-masked]> 
Sent: Saturday, 27 June, 2020 23:22:29 
Subject: late shipment case id 1170037 

Hi Team, 

With reference to order ID: 6485126345 
Tracking ID: S001332499608 
Customer placed order on Apr 22, 2020 and till now he/she has not received the order. As per the hybris the order status is shipped. 
Kindly check and do the needful. 

Regards, 

From: "Ammar Asif" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Friday, 26 June, 2020 15:48:28 
Subject: late shipment case id 1170037 

Problem Statement: late shipment 
Order Date : Apr 22, 2020 
Order ID: 6485126345 
Tracking ID: S001332499608 
Assistance Required: Need urgent shipment. 

Issue Description: the customer has placed his order on Apr 22, 2020 with the order id 6485126345, in 2 consignments, one is marked as NDR and the second one has not been shipped yet , and the delivery date has already been passed. Now he is chasing us for his second consignment. 

please do needful. 

Best regards 
Ammar asif