Subject: [JIRA] Sudhanshu Gandhi mentioned you on REL-101229
From: "Sudhanshu Gandhi (Jira)" <[email-masked]>
To: "shakeeb arsalan" <[email-masked]>
Date: Sat, 04 Jul 2020 23:03:46 +0000

Sudhanshu Gandhi *mentioned you* on an issue
REL-System Reliability Engineering - Landmark/REL-101229 Refund rejected retime so please initiate the refund 

Sudhanshu Gandhi *mentioned you* on an issue

REL-System Reliability Engineering - Landmark ( https://landmark.atlassian.net/browse/REL?atlOrigin=eyJpIjoiYjFjMjU0MDJlNzdlNDc1MGIxODVkMzBkMzY5NzhlOTUiLCJwIjoiaiJ9 )

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REL-101229 ( https://landmark.atlassian.net/browse/REL-101229?atlOrigin=eyJpIjoiYjFjMjU0MDJlNzdlNDc1MGIxODVkMzBkMzY5NzhlOTUiLCJwIjoiaiJ9 )

Refund rejected retime so please initiate the refund ( https://landmark.atlassian.net/browse/REL-101229?atlOrigin=eyJpIjoiYjFjMjU0MDJlNzdlNDc1MGIxODVkMzBkMzY5NzhlOTUiLCJwIjoiaiJ9 )
Sudhanshu Gandhi 3:03 AM GST

Hi shakeeb arsalan ( https://landmark.atlassian.net/secure/ViewProfile.jspa?accountId=5d39482b59ff750c8f3265b1 )

Mentioned Order was placed using the MADA card and Payfort is having issues with refund the amount in MADA card and they are working to fix the issue. Meanwhile, I have shared 500+ failed transactions to them and they have processed the refund manually through the bank and It will take 8-10 days for the refund to reflect in the customer’s account.
Please keep the customer posted about this issue.
Suhas Bennikal ( https://landmark.atlassian.net/secure/ViewProfile.jspa?accountId=5a0c2ebf0e8b4605b273e1fe )

View issue ( https://landmark.atlassian.net/browse/REL-101229?atlOrigin=eyJpIjoiYjFjMjU0MDJlNzdlNDc1MGIxODVkMzBkMzY5NzhlOTUiLCJwIjoiaiJ9 )

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