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Subject: Re: Missing items// 6481946460
From: Shakeeb Arsalan <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked]
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, Algaili Ahmed <[email-masked]>, [email-masked], Sachin Gupta <[email-masked]>
Date: Sun, 21 Jun 2020 07:28:51 -0700 (MST)

Hi Team, 

Kindly assist regarding the following concern. 

Regards 
Shakeeb 

From: "Algaili Ahmed" <[email-masked]> 
To: "Fauzan Ahmad, Musalman" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Tuesday, 2 June, 2020 13:08:10 
Subject: Missing items// 6481946460 

Hi Team, 

Problem Statement: (Missing items) 

Order Date : 15-Apr-2020 
Order ID: 6481946460 
Tracking IDs: 290086132489 - S000896748679 
Assistance Required: Need missing item 
Issue Description: The customer placed order for 7 items but as per the customer he/she has only received 1 item, Under the consignment details we can see that all 7 items have been shipped/Delivered from our side. 
The customer history: 6 ITEMS OUT OF 7 ARE MISSING, CUSTOMER WANTS THE SAME ASAP. THE CUSTOMER REPORTED THE ISSUES FIRST TIME AS PER HIS HISTORY. 
The missing item are: 
1- 162182141 - - Al Waha Arabic Toe Ring Sandals SAR149.00 
2- 161440166 - - Textured Thong Sandals with Slip-On Closure SAR101.00 
3- 162066561 - - Juniors Textured Pillow with Applique Detail SAR35.00 
4- 162078626 - - Juniors Comb and Hairbrush SAR19.00 
5- 162078624 - - Juniors Ergonomic Nail Clipper SAR12.00 
6- 162332648 - - Marie Print T-shirt with Round Neck and Frill Cap Sleeves SAR25.00 

Regards, 
Algaily