Subject: Re: Refund / returned order 6486594244
From: Abhishek Sisodia <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>
Date: Wed, 17 Jun 2020 06:05:52 -0700 (MST)

Hi Team, 

Any update as the customer is waiting for a refund to be processed. 

Thanks for your assistance. 

Regards, 
Abhishek Sisodia 

From: "Shakeeb Arsalan" <[email-masked]> 
To: "Sagaya Kumar" <[email-masked]>, "maxwhryd ecom" <[email-masked]>, "raghu pillai" <[email-masked]>, "suvadeep saha" <[email-masked]>, "sree adhikessavan" <[email-masked]> 
Cc: "escalations dxbteam" <[email-masked]>, "prakash iyangar" <[email-masked]>, "Otto Vangraan" <[email-masked]>, "Abhishek Sisodia" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Sunday, June 7, 2020 7:17:58 PM 
Subject: Refund / returned order 6486594244 

Hi Team. 

Problem Statement : Refund / returned order 

Order ID: 6486594244 
Tracking ID: FP05020001143 
The RMA has been created : 23848467 

Assistance Required : Kindly check if the items have been received back at the WH, Pls process the refund for the RMA mentioned above. 

Issue Description: The Customer hasn’t received the order 6486594244 yet. The tracking ID shows that the order is RTO delivered but hybris shows delivered. 

Thanks for your assistance. 

Regards, 
Shakeeb