Subject: [JIRA] (REL-96129) Return process request (RMA : 23883045 & Order : 6481317846)
From: "Sankar T (Jira)" <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Sun, 14 Jun 2020 17:53:52 +0000

Sankar T *made 2 updates* and *added 1 new comment*. REL-System Reliability Engineering - Landmark/REL-96129 Return process request (RMA : 23883045 & Order : 6481317846) 

Sankar T *made 2 updates* and *added 1 new comment*.

REL-System Reliability Engineering - Landmark ( https://landmark.atlassian.net/browse/REL?atlOrigin=eyJpIjoiMDdjZmVmYWYyMmIyNGJlNmE4MmQxMzJlMDBkNjRiMjciLCJwIjoiaiJ9 )

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REL-96129 ( https://landmark.atlassian.net/browse/REL-96129?atlOrigin=eyJpIjoiMDdjZmVmYWYyMmIyNGJlNmE4MmQxMzJlMDBkNjRiMjciLCJwIjoiaiJ9 )

Return process request (RMA : 23883045 & Order : 6481317846) ( https://landmark.atlassian.net/browse/REL-96129?atlOrigin=eyJpIjoiMDdjZmVmYWYyMmIyNGJlNmE4MmQxMzJlMDBkNjRiMjciLCJwIjoiaiJ9 )
Updates
Sankar T 9:47 PM GST Assignee: Suhas Bennikal [email-masked] Status: To Be Assigned Hybris Resolved
Comments
Sankar T 9:47 PM GST

The refund has been processed for properly created RMAs.I have not processed the refund for the canceled RMAs as it has to be checked with the SCM team before processing. Also, going forward, please do not create RMA when the consignment is in transit and shipped status because there's a possibility of a double refund when we get a consignment update from fareye.

View issue ( https://landmark.atlassian.net/browse/REL-96129?atlOrigin=eyJpIjoiMDdjZmVmYWYyMmIyNGJlNmE4MmQxMzJlMDBkNjRiMjciLCJwIjoiaiJ9 )

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