Subject: Re: late delivery for the ticket no 835152
From: Shakeeb Arsalan <[email-masked]>
To: Ammar Asif <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Sun, 31 May 2020 09:19:39 -0700 (MST)

Add to the manual refund sheet https://docs.google.com/spreadsheets/d/1vveLoKJeQGAhz4u9yCon0WOMQxN6Ku_aJ-6YAF1OoOI/edit#gid=0 

From: "Ammar Asif" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Tuesday, 26 May, 2020 10:28:00 
Subject: Re: late delivery for the ticket no 835152 

Hi Team, 
any update ? 

From: "Numan Ali" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Amr Essam" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Ammar Asif" <[email-masked]>, "ShipaDelivery Support" <[email-masked]>, "escalations dxbteam" <[email-masked]> 
Sent: Monday, May 11, 2020 11:19:24 PM 
Subject: Re: late delivery for the ticket no 835152 

Hi Seeta, 
Shipment not picked from merchant side 

On Mon, May 11, 2020 at 6:54 PM Seeta Seeta < [ mailto:[email-masked] | [email-masked] ] > wrote: 

Hi Team, 

With reference to the tracking number:S001001717717, the customer is chasing us for his order so we request you to arrange the delivery ASAP. 

Thanks & Regards, 
Seeta Kunwar 

From: "Ammar Asif" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] >, "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] >, "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Sunday, 10 May, 2020 14:24:16 
Subject: late delivery for the ticket no 835152 

Hi team. 

Problem Statement: late delivery 
Order Date : Apr 3, 2020 
Order ID: 6476847267 
Tracking ID: S001001717717 
Assistance Required: Need urgent delivery. 

Issue Description: the customer has placed his order on Apr 3, 2020 with the order id 6476847267, but he did not receive his order yet, and the delivery date has already been passed. Now he is chasing us for his order. i escalated 2 times but there was no response. 

please look into the concern and do helpful.. 

Best regards 
Ammar asif 

-- 
Numan Ali 
Operations 
[ http://shipa.com/logistics-for-business/shipa-delivery/ ] 
M: +966594621571 
[ mailto:[email-masked] | [email-masked] ] 
[ http://shipa.com/logistics-for-business/shipa-delivery/ | shipa.com/delivery ]