Subject: Missing items 6485590683
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: suvadeep saha <[email-masked]>, ramesh gottimukkala <[email-masked]>, sree adhikessavan <[email-masked]>, Sagaya Suresh Kumar <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Mohammad Shafeeque <[email-masked]>, escalations dxbteam <[email-masked]>, Sachin Maheshwari <[email-masked]>
Date: Sat, 30 May 2020 13:45:51 -0700 (MST)

Hi Team, 

We are still waiting an update on below case. kindly check and help us to close the case asap. 
the missing item: 
162130678 - - Juniors Dress Me Up Doll Playset (SAR92.00) 
158359085 - - Juniors Laundry Playset (SAR69.00) 

Thank you for your help. 

Regards, 
Fauzan 

From: "Shakeeb Arsalan" <[email-masked]> 
To: "Sagaya Suresh Kumar" <[email-masked]>, "suvadeep saha" <[email-masked]>, "ramesh gottimukkala" <[email-masked]>, "sree adhikessavan" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Mohammad Shafeeque" <[email-masked]>, "escalations dxbteam" <[email-masked]> 
Sent: Tuesday, 19 May, 2020 21:57:04 
Subject: Re: Missing items 6485590683 

Hi Team, 

Kindly assist regarding the following concern. 

Regards 
Shakeeb 

From: "Mohammad Shafeeque" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Friday, 15 May, 2020 17:59:50 
Subject: Missing items 

Hi Team, 

Problem Statement: (Missing items) 

Order Date : 24/04/2020 

Order ID: 6485590683 
Tracking ID: 45943801886،S001065784203 
Assistance Required: Need missing item 

Issue Description: Customer placed order for 6 items, as per the customer he/she has only received 4 items, Under the consignment details we can see that all 6 items has been Delivered from our side. 

Customer history: 2 ITEMS OUT OF 6 IS MISSING, CUSTOMER WANTS THE SAME ASAP. CUSTOMER REPORTED THE ISSUES FIRST TIME AS PER HIS HISTORY. 

The missing item is 158359085 & 162130678 
Kindly assist to resolve the case. 

Regards, 
Shafeeque