Subject: New Reply Received - استفسار بخصوص المبالغ المستردة
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 11 May 2020 20:56:04 +0000

Hi Shakeeb Arsalan,  The customer has responded to the ticket.  استفسار بخصوص المبالغ المستردة  Ticket comment <div style="direction: rtl"><br></div>
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<div style="direction: rtl">لم يتم تزويدي برقم يخص الارجاع! </div>
<div style="direction: rtl">مندوب شركة الشحن قام باستلام المنتجات فقط، ولم يتم اعلامي من قِبلكم أنه يجب الحصول على وصل للارجاع.. </div>
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<img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzEwOTE2MTI1NywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.TTcc2Pd3uYmKK9M6FGYxlBUQXdNmSgiGEovDeR2VVKE"><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzEwOTE2MTI1OCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.N5sBo1s0uV9MiZxNkLqcxapI9MkYFYHh8blWMm3hDag"><br>
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<br><div dir="rtl">أُرسلت من الـ iPhone</div>
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<br><blockquote>في ١١‏/٠٥‏/٢٠٢٠ الساعة ٧:٤٨ م، كتب/كتبت ‏Max ‏&lt;[email-masked]&gt;:<br><br>
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<span dir="rtl" lang="ar-SA" style="box-sizing: border-box; word-break: break-word; overflow-wrap: break-word">مرحبا نوف,</span><br style="box-sizing: border-box"><br style="box-sizing: border-box"><br style="box-sizing: border-box"><span dir="rtl" lang="ar-SA" style="box-sizing: border-box; word-break: break-word; overflow-wrap: break-word">شكراً لك على تواصلك معنا</span>.…<br><br><br>نعتذر من حضرتك عن الازعاج الذي قمت بمواجهته.<br><br> ليتم التحقق مع الجهة المعنية واتخاذ الاجراء اللازم.الرجاء تزويدنا بصورة عن وصل الارجاع (توضح رقم الارجاع) ولقطة شاشة تضح المنتجات التي تم ارجاعها.<br>
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<span lang="ar-SA" style="box-sizing: border-box; word-break: break-word; overflow-wrap: break-word">لا تتردد في الاتصال بنا للحصول على مزيد من المساعدة</span>.</div>
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<span lang="ar-SA" style="box-sizing: border-box; word-break: break-word; overflow-wrap: break-word">أصدقائك</span>,</div>
<div dir="rtl" style="box-sizing: border-box; word-break: break-word; overflow-wrap: break-word; margin-top: 0.49cm; margin-bottom: 0.49cm; line-height: 14px; text-align: right"><span lang="ar-SA" style="box-sizing: border-box; word-break: break-word; overflow-wrap: break-word">خدمة العملاء</span></div>
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<div style='box-sizing: border-box; word-break: break-word; overflow-wrap: break-word; margin-top: 20px; color: rgb(24, 50, 71); font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-style: initial; text-decoration-color: initial'><br style='box-sizing: border-box; color: rgb(24, 50, 71); font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;  text-decoration-style: initial; text-decoration-color: initial'></div>
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</div></blockquote>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/793750