Subject: Re: Sadad transaction 6481545300
From: Shakeeb Arsalan <[email-masked]>
To: Malik Ismail <[email-masked]>, Mohammed Athar <[email-masked]>, Arjun Thapa <[email-masked]>
Cc: escalations dxbteam <[email-masked]>, Mohd Zafar <[email-masked]>, Mohammed Obiedo <[email-masked]>
Date: Tue, 5 May 2020 06:29:09 -0700 (MST)

+Obiedo 

From: "Shakeeb Arsalan" <[email-masked]> 
To: "Malik Ismail" <[email-masked]>, "Mohammed Athar" <[email-masked]>, "Arjun Thapa" <[email-masked]> 
Cc: "escalations dxbteam" <[email-masked]>, "Mohd Zafar" <[email-masked]> 
Sent: Tuesday, 5 May, 2020 18:56:43 
Subject: Re: Sadad transaction 6481545300 

Hi Team, 

Any update ? 

Regards 

From: "Malik Ismail" <[email-masked]> 
To: "Mohammed Athar" <[email-masked]>, "Arjun Thapa" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Cc: "Mohd Zafar" <[email-masked]>, "escalations dxbteam" <[email-masked]> 
Sent: Wednesday, 29 April, 2020 19:37:34 
Subject: FW: Sadad transaction 6481545300 

Hi [ mailto:[email-masked] | 
@Mohammed Athar ] , [ mailto:[email-masked] | 
@Arjun Thapa ] , 

The amount authorized and refund is pending. 

Please confirm if you will cancel below transaction or will do manual refund. 

Order ID 6481545532 

Regards, 

Malik Ismail 

From: Shakeeb Arsalan <[email-masked]> 
Sent: Thursday, April 23, 2020 6:12 PM 
To: Escalations Dxbteam <[email-masked]> 
Cc: Seeta Seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Apoorv Joshi <[email-masked]> 
Subject: Sadad transaction 6481545300 

External email sender, please take precaution. 

Hi Team, 

Order ID : 6481545300 

The order was cancelled on validation, on hybris the amount has not been authorised nither captured. 
the customer is claiming that the amount had been deducted and provided the transaction ID 
PFA 

Regards 
Shakeeb 
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