Subject: Free webinar – The secret to rethinking CX
From: "KC from Freshworks" <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>
Date: Tue, 05 May 2020 03:37:00 +0000 (UTC)

It's time to improve your CX and support teams' adaptability through these testing times. Hey Shakeeb ! The uncertainty of today’s tumultuous times has forced businesses to adapt to a new landscape in customer experience. Businesses need to take calculated risks, use innovative tactics, predict customer behavior, rethink strategies on the fly, and swiftly course correct. That’s why we’re launching Rethink CX with Micah Solomon – a five-part webinar series conceived to guide you through this crisis with a scientific approach. Hosted by customer experience expert Micah Solomon, you can hear from some of the brightest minds and industry experts from the CX sphere. Episode 1 – Contact Center Solutions for Tumultuous Times Date: 8 May 2020 Time: 10 am PST In the first episode, we invite you to join the conversation on improving the adaptability of your contact center through the crisis and future-proofing it, as Micah talks to Colin Taylor, contact center expert and CEO of Taylor Reach Group. Take care and stay safe, Krishna Charan Segment Marketing @ Freshworks Message sent by Freshworks Inc at Delaware Street, Suite 201, San Mateo, California, USA. Don't want to receive emails from us? Manage your email preferences here. Powered by Freshmarketer