Subject: New Reply Received - Delay
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 01 May 2020 04:04:43 +0000

Hi Shakeeb Arsalan,  The customer has responded to the ticket.  Delay  Ticket comment <div>
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<div><font color="#00b9e5"><span style="font-size:15px;word-spacing:1px">لم يتم التواصل معاي وازمة كورونا راح تخلص وللحين ماوصلت الااغراض طيح الله حظكم</span></font></div>
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<div dir="ltr" class="gmail_attr">في أربعاء، 29 أبريل، 2020 في 5:00 م، كتب dema 2012 &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;:<br>
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<div><div dir="auto">اذا في واحد نصاب بلكويت فهوة مركز سنتر بوينت صار شهر كامل وعلي اساس توصلون الاغراض خلال 10 ايام يانصابين ياحراميه الاغراض ماراح اخذهم بس الا ابهذلكم </div></div>
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<div dir="ltr" class="gmail_attr">في سبت، 25 أبريل، 2020 في 1:44 م، كتب Centrepoint &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;:<br>
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<div dir="ltr">Hi,</div>
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<div>Thank you for contacting us.</div>
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<div>We truly apologise for the inconvenience caused to you.</div>
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<div dir="ltr">Your order has already been shipped and on its way. You can now track it online at <a href="https://www.postaplus.com/?trackid=" rel="noreferrer" target="_blank">https://www.postaplus.com/?trackid=</a> using the tracking number 100041302903</div>
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<div>I can see that the delivery of this order has taken longer than our normal delivery time, and I am really very sorry for this delay. I know that you’ve been waiting for it. It should be with you soon.</div>
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<div>We have informed the courier team to deliver the shipment on priority. Our courier partner will contact you to arrange a time for delivery. </div>
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<div>Kindly note that we are working to resolve your issue on priority however at this moment due to the current situation it usually takes 10 - 14 working days for an order to get it delivered.</div>
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<div>Feel free to reach us out for any further assistance.</div>
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<div>Your friends,</div>
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<div dir="ltr">The Support Team</div>
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</div>-- <br><div dir="rtl"><div dir="rtl">عبد الحميد الرملي</div></div>
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</div>-- <br><div dir="rtl" class="gmail_signature"><div dir="rtl">عبد الحميد الرملي</div></div>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/678732