Subject: Order Not Shipped #6477400209
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked]
Cc: Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Seeta Seeta <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Sat, 25 Apr 2020 02:57:38 -0700 (MST)

Hi Team, 

Problem Statement: Order Not Shipped 
Order Date : Apr 4, 2020 
Order ID: 6477400209 
Tracking ID: 34175554653667 
Issue Description: Customer placed order on Apr 4, 2020 and till now he has not received the order. As per the hybris the order status is shipped. (Fetchr) . Kindly update us it will be cancelled or will be shipped with another courier partner. 

Regards, 
Fauzan