Subject: Supporting customers remotely? AI and knowledge to the rescue ⚡
From: "KC from Freshworks" <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>
Date: Tue, 21 Apr 2020 10:40:06 +0000 (UTC)

Thursday webinar: Learn how to empower your distributed support team with AI and knowledge management Hey Shakeeb , Now more than ever, companies are faced with the challenge of managing their distributed workforce to provide excellent customer service. Your CX teams need to be structured better for working remotely full time and adapt to it as the new normal. Which is why it is increasingly pivotal for your frontline support to collaborate efficiently, avoid white noise, utilize the right tools, use knowledge resources diligently, and keep everyone on the same page over common goals to delight customers. But don’t break a sweat, we are going to have it covered with a webinar tailored to help you with the situation! Empower your Distributed CX Team with AI and Knowledge Join the conversation with Pranay Desai of Freshworks and Yael McCue of Guru to learn how to enable your distributed and remote CX and support teams to solve customer issues with AI and Knowledge Management. Date: 23rd April (Thursday) Time: 11 am PT / 2 pm ET If you can't attend the webinar live, you can still register and we'll make sure you receive the recording. Leverage customer delight with the best of both worlds – AI and Knowledge! Take care and stay safe, Krishna Charan Segment Marketing @ Freshworks Message sent by Freshworks Inc at Delaware Street, Suite 201, San Mateo, California, USA. Don't want to receive emails from us? Manage your email preferences here. Powered by Freshmarketer