Subject: Re: Arabic Language Test - Mohd Umar
From: Shakeeb Arsalan <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Cc: HR Livesalesman <[email-masked]>
Date: Sun, 19 Apr 2020 00:12:16 -0700 (MST)

Hi Ma'am, 

My evaluation is 5.5/10 

Regards 
Shakeeb 

From: "Deeksha Dadu" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]> 
Cc: "HR Livesalesman" <[email-masked]> 
Sent: Sunday, 19 April, 2020 11:58:20 
Subject: FW: Arabic Language Test - Mohd Umar 

Hi Shakeeb, 

Please check this and let us know. 

Thanks 

Regards, 
Deeksha 

From: Mohd Umar < [ mailto:[email-masked] | [email-masked] ] > 
Reply-To: " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] > 
Date: Sunday, 19 April 2020 at 1:54 AM 
To: Saurabh Dadu < [ mailto:[email-masked] | [email-masked] ] >, Ashish Dabral < [ mailto:[email-masked] | [email-masked] ] >, " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] >, Urvika Chaudhary < [ mailto:[email-masked] | [email-masked] ] >, " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] >, Deeksha Dadu < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Arabic Language Test - Mohd Umar 

	
	
			Foreign Language Screening Test 
		
	Name 	Mohd Umar / (500028) 7054325627 / [ mailto:[email-masked] | [email-masked] ] 
	Whats your first language 	Arabic 
	Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation? 	If would be a Pizza Hut a phone order executive 
and I got a order from a customer and informed him that order will be delivered in 30 minutes and customer could not delivered in 30 minu 
The customer calls me back after 45 minutes complaining that he has not received his Pizza yet. So I reinterred his correct address and try to reach out to him and deliver as soon as possible 
	In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words 	I am good in wordpad and Excell I worked for Genpact for one year I have done BA in Arabic language from Nadwa College in 2016 
And Diploma in Arabic and English language in 2018 from KMC . Playing crecket and reading books are in best hobbies I listen song as well 
	In YOUR LANGUAGE: What according to you is the difference between good and great customer service? 	ما هي الفرق بين احسن و افضل بخدمة العملاء فالجواب هو ان خدمة العملاء الأحسن هو ما قام العامل لعمله جيدا والأفضل هو ان العمل قيامه به يرضي كل انسان سواء كانت الشركه او زباين هذا هو الفرق بين الأحسن والافضل 
	Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job. 	أنا مرشح صحيح الزباين للايصال الاشياء ما يحتاج اليه في الوقت المعين عاجلا غير أجل أنا اجيء كل يوم في الوقت المعين و أعمل عملي بالاخلاص هذا هو ما أعمل لشركتي 
	Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to 	أنا اسكن في لكناؤ بولاية اترابراديش فمرة ذهبت الي دهلي و زرت الاثار القديمة مثلا القلعة الحمراء والجامعة مسجد و زرت أيضا الجامعة الكلية الاسلامية هي جامعة شهيرة في في الهند و خارجها و شتريت هناك الاشياء الضرورية للبيت وصلت هناك بالافطار لكن رجعت الي بيتي بالطائرة هذا سفر جيد في حياةي