Subject: FW: Arabic Language Test - Mohammed Arif Choudhary
From: Deeksha Dadu <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>
Cc: Livesalesman <[email-masked]>
Date: Sat, 18 Apr 2020 09:51:23 +0000

Hey Shakeeb,

Please let me know about this one as well. Thanks

From: HR Livesalesman <[email-masked]<mailto:[email-masked]>>
Date: Saturday, 18 April 2020 at 1:39 PM
To: Seeta Seeta <[email-masked]<mailto:[email-masked]>>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>, Deeksha Dadu <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
Subject: Arabic Language Test - Mohammed Arif Choudhary

Hi Team,

Please evaluate the test internally.

Regards,
Harpreet Jaswal
Cherry E Commerce Services Pvt. Ltd.
Noida, India
+911204332621 Ex.12
+917042335393

 [https://www.jotform.com/uploads/lsmindia/form_files/LSMLogo-PNG.756.png]
        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         Foreign Language Screening Test

Name    Mohammed Arif Choudhary    /  (341505) 9119159746    / [email-masked]<mailto:[email-masked]>
Whats your first language       Arabic
Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation?   I will say to him
Dear sir, we accepted your order nd I did same time but as a human unfortunately I did a little mistake so that's why it's gatteing late
Plz give us one more chance to correct our mistakes
In saha allah we will provide you your order ASAP
And please pardone us for this fault with this promise we will not repeat this fault again
In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words     I am Mohammed Arif
Native place: rajasthan
Completed my study from saudia Arabia
Islamic low and language diploma in Arabic language
In YOUR LANGUAGE: What according to you is the difference between good and great customer service?      الفرق بين خدمة الزبائن جيد والأفضل
أن خدمة جيدة قد يكون علي حد مرتفع وقد يكون في حد منخفض حسب العملاء
أما خدمة الأفضل تكون دائما علي حد مرتفع في خدمة العملاء
Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job.        1-أتعامل معه معاملة حسنة
2-أساعدهم حسب ما أستطيع
3-أعتني حوائجه
4-أهتم قضاياهم
5-أرفع معاملة إلي مدير فيما لا أستطيع
Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to     زرت قبل بضعة أيام مدينة ممبائ
وتجولت علي شوارعها المشجرة والمنورة
شعرت أنها مدينة عروس البلاد في الهند خاصة
وذهبت إلي بعض مطاعمها المزينة بالشاشات الخارجية وتغديت فيهن أكثر من مرات وشعرت في نفسي أنها مدينة جميلة ولكن حياتها متعبة جدا
كما أن دأب الناس وديدنهم فقط القطار المحلي
والناس لا يستطيعون دونه
وإستغربت علي أمر يجب بيانه عليي علي أن الإنسان قد يتعشى ويتغدى هناك في أقل مبلغ وقد يكون جائعا بعد تصرف أكثر مبلغا
وهذا أمر مستغرب علي