Subject: RE: [#661743] - Order not shipped
From: Jessie Caparas <[email-masked]>
To: Reddy Prasad <[email-masked]>, Splash <[email-masked]>, ecom cpkuwait <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Cc: Midhun Madhu <[email-masked]>, Escalations Dxbteam <[email-masked]>, "[email-masked]" <[email-masked]>, ecom cskuwait <[email-masked]>, Ansari Munawar <[email-masked]>, Wasim Qureshi <[email-masked]>
Date: Wed, 15 Apr 2020 10:50:50 +0000

@Shakeeb Arsalan<mailto:[email-masked]>

FYI on the below reply for order ID 8373748563

From: Reddy Prasad <[email-masked]>
Sent: Monday, April 13, 2020 3:39 PM
To: Splash <[email-masked]>; ecom cpkuwait <[email-masked]>
Cc: Midhun Madhu <[email-masked]>; Escalations Dxbteam <[email-masked]>; [email-masked]; ecom cskuwait <[email-masked]>; Ansari Munawar <[email-masked]>; Wasim Qureshi <[email-masked]>
Subject: RE: [#661743] - Order not shipped

Dear Team

This is under pending order due to technical issue SR is raised for same.

Awaiting for technical solution from IT, SR attached for your reference.

Regards

Reddy Prasad

From: Splash <[email-masked]<mailto:[email-masked]>>
Sent: Monday, April 13, 2020 2:32 PM
To: ecom cpkuwait <[email-masked]<mailto:[email-masked]>>
Cc: Midhun Madhu <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; [email-masked]<mailto:[email-masked]>; ecom cskuwait <[email-masked]<mailto:[email-masked]>>; Ansari Munawar <[email-masked]<mailto:[email-masked]>>; Reddy Prasad <[email-masked]<mailto:[email-masked]>>
Subject: Re: [#661743] - Order not shipped

External email sender, please take precaution.
Dear Team,

Order 8374519525 is pending since 27 March, not shipped.

Kindly check and update when it will be shipped and delivered to the customer.

Mohammed Hassan
+96598966105

Regards,
Wafa'a Al Fawareh
Backoffice | Crystel
[email-masked]<mailto:[email-masked]>
On Thu, 9 Apr at 8:47 PM , Ecom.cpkuwait <[email-masked]<mailto:[email-masked]>> wrote:
Hello team,

Problem Statement: Order not shipped
Order ID: 8374519525
Assistance Required: Need urgent delivery/need urgent collection/need missing item

Issue Description:The order has not been shipped till now.
Please do the needful.

Best regards,
Mahmoud Mohammad
661743:1125156
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