Subject: FW: [#508318] - Issue with refund
From: "Mahmoud Emadeldin Mahmoud Elsayed" <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>
Date: Mon, 13 Apr 2020 13:49:03 +0000

FYA

From: Raveen Sethupathy <[email-masked]>
Sent: Monday, April 13, 2020 5:15 PM
To: Mahmoud Emadeldin Mahmoud Elsayed <[email-masked]>; Centrepoint <[email-masked]>; [email-masked]; Ron Thomas <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>; Julius Rodrigues <[email-masked]>; Namrita Kanjani <[email-masked]>
Subject: Re: [#508318] - Issue with refund

Hi Mahmoud,

Voucher extended till 11th May 2020.

--

Raveen Sethupathy

Digital Marketing Coordinator

Web Team | Landmark Group

m: +971566909499

t: +97145172141

________________________________
From: Mahmoud Emadeldin Mahmoud Elsayed <[email-masked]<mailto:[email-masked]>>
Sent: Monday, April 13, 2020 11:22 AM
To: Raveen Sethupathy <[email-masked]<mailto:[email-masked]>>; Centrepoint <[email-masked]<mailto:[email-masked]>>; [email-masked]<mailto:[email-masked]> <[email-masked]<mailto:[email-masked]>>; Ron Thomas <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Julius Rodrigues <[email-masked]<mailto:[email-masked]>>; Namrita Kanjani <[email-masked]<mailto:[email-masked]>>
Subject: RE: [#508318] - Issue with refund

Hi team,

Please extend below voucher for one more month.

Mahmoud

From: Raveen Sethupathy <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, March 11, 2020 2:13 PM
To: Centrepoint <[email-masked]<mailto:[email-masked]>>; [email-masked]<mailto:[email-masked]>; Ron Thomas <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Julius Rodrigues <[email-masked]<mailto:[email-masked]>>; Namrita Kanjani <[email-masked]<mailto:[email-masked]>>
Subject: Re: [#508318] - Issue with refund

Hi Support,

The Voucher has been created as requested. I have put the configuration below, please check and let me know if anything has to change.

Code: J82-4KPH-E5NG-X5KR-R|Start Date: 11.03.2020 00:00:00|End Date: 11.04.2020 23:59:59

Type: Serial Voucher|Concept: SPLASH|Territory: UAE|Checkout Site: N/A

Value: 10 AED|Minimum Threshold Value: 15 AED|Maximum Discount:  N/A|Combinable with other vouchers: TRUE

Total quantity of redeemable vouchers: 1|Total quantity of redemptions per customer: 1

Categories included/excluded: N/A|Brands included: N/A|Device Restriction: N/A

--

Raveen Sethupathy

Digital Marketing Coordinator

Web Team | Landmark Group

m: +971566909499

t: +97145172141

________________________________

From: Centrepoint <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, March 11, 2020 6:09 AM
To: [email-masked]<mailto:[email-masked]> <[email-masked]<mailto:[email-masked]>>; Raveen Sethupathy <[email-masked]<mailto:[email-masked]>>; Ron Thomas <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Julius Rodrigues <[email-masked]<mailto:[email-masked]>>; Namrita Kanjani <[email-masked]<mailto:[email-masked]>>
Subject: Fwd: [#508318] - Issue with refund

External email sender, please take precaution.

Please take a look at ticket #508318<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Flandmarkgroupservice.freshdesk.com%2Fhelpdesk%2Ftickets%2F508318&data=02%7C01%7CMohmoud.Elsayed%40landmarkgroup.com%7C3629c03c2c474c10e73b08d7dfacb6ef%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637223805199936411&sdata=ydrAjODQ6O5RC7866GBsBkk2rvPgZncTb7EuR%2BRZaw0%3D&reserved=0>

Hi Team,

We request you to please create a voucher with the below details:

Voucher Value: AED 10.00

Concept: Splash

Validity: 1 Month

TH Value: AED 15.00

Order id - 9771637096

Thank you for your help!

Regards,

Manish

On Sun, 8 Mar at 10:47 AM , Centrepoint <[email-masked]<mailto:[email-masked]>> wrote:

Hi Riya,

Thank you for reaching out to us with your concern.

We're on it - and we'll do our best to sort this out quickly.

Feel free to get in touch if you need further assistance.

Your friends,

The Support Team

508318:1125156

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