Subject: New Reply Received - Re: شارك رأيك وملاحظاتك معنا
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Mon, 13 Apr 2020 07:20:36 +0000

Hi Shakeeb Arsalan,  The customer has responded to the ticket.  Re: شارك رأيك وملاحظاتك معنا    Ticket comment <div class="WordSection1">
<div class="MsoNormal"><span style="color:#2F5496">Dear <a id="OWAAMA09DB72D891849D995E3704B9075DDD9" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@ALL RUH OPS - Landmark</span></a>,
</span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span style="color:#2F5496"></span></div>
<div> </div>
<div></div>
<div class="MsoNormal"><span style="color:#2F5496">Please need your support. </span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span style="color:#2F5496"></span></div>
<div> </div>
<div></div>
<div>
<div class="MsoNormal"><span style="color:#44546A">Kind Regards,</span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span style="color:#44546A">Zaid Abbasi</span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span style='font-family:"Arial",sans-serif;color:black'></span></div>
<div> </div>
<div></div>
<div class="MsoNormal">
<a href="https://www.aramex.com/updates-related-to-covid-19" rel="noreferrer"><span style="color:#2F5496;text-decoration:none"><img width="452" height="140" style="width:4.7083in;height:1.4583in" id="Picture_x0020_1" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzEwMjcxNTYyMywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.NWw_VubJsq7MQDt6SYrazKtTfZBEgxi3GTEwJBtlQrE" alt="A screenshot of a cell phone

Description automatically generated"></span></a><span style="color:#44546A"></span>
</div>
<div></div>
<div></div>
</div>
<div class="MsoNormal"><span style="color:#2F5496"></span></div>
<div> </div>
<div></div>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<div class="MsoNormal"><b></b></div>
</div>
</div>
</div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Sagaya Suresh Kumar &lt;[email-masked]&gt;
<br>
<b>Sent:</b> Monday, April 13, 2020 9:23 AM<br>
<b>To:</b> Babyshop &lt;[email-masked]&gt;; ALL RUH OPS - Landmark &lt;[email-masked]&gt;; Mohmed Musa (SA) &lt;[email-masked]&gt;; Omer Saeed (SA) &lt;[email-masked]&gt;<br>
<b>Cc:</b> [email-masked]; Escalations Dxbteam &lt;[email-masked]&gt;; [email-masked]; Jessie Caparas &lt;[email-masked]&gt;; Mohammad Shababe Quamar &lt;[email-masked]&gt;; Mahmoud Emadeldin Mahmoud
 Elsayed &lt;[email-masked]&gt;; Malik Ismail &lt;[email-masked]&gt;; Zaid Zafar &lt;[email-masked]&gt;<br>
<b>Subject:</b> RE: [#622723] - Re: شارك رأيك وملاحظاتك معنا</div>
<div></div>
<div></div>

<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div style="border:solid #9C6500 1.0pt;padding:2.0pt 2.0pt 2.0pt 2.0pt">
<div class="MsoNormal" style="line-height:12.0pt;background:#FFEB9C"><span style="font-size:10.0pt;color:black">External email: avoid to open links or attachments unless sender is known and content is relevant..</span></div>
<div></div>
<div></div>
</div>
<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div>
<div class="MsoNormal">Dear <a id="OWAAM3C69634B92F447A2B795759A074398A3" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@ALL RUH OPS - Landmark</span></a>
</div>
<div></div>
<div></div>
<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div class="MsoNormal">Please check and update this order delivery status.</div>
<div></div>
<div></div>
<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div class="MsoNormal" style="margin-bottom:12.0pt"><span style="font-size:10.5pt;font-family:-apple-system;background:yellow;mso-highlight:yellow">Order ID                               : 6473438871<br>
Missing Items                      : 160922416 - 159659274 - 160803026 -160803026 -154408091<br>
Tracking ID                           : 45758693153 - 45759161033</span></div>
<div></div>
<div></div>
<div class="MsoNormal">Regards</div>
<div></div>
<div></div>
<div class="MsoNormal">Sagaya Suresh</div>
<div></div>
<div></div>
<div class="MsoNormal">+966 565165997</div>
<div></div>
<div></div>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<div class="MsoNormal">
<b>From:</b> Babyshop &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
<br>
<b>Sent:</b> Sunday, April 12, 2020 8:24 PM<br>
<b>To:</b> Sagaya Suresh Kumar &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Suvadeep Saha &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Sree Adhikessavan &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Fwd: [#622723] - Re: <span style='font-family:"Arial",sans-serif'>
شارك</span> <span style='font-family:"Arial",sans-serif'>رأيك</span> <span style='font-family:"Arial",sans-serif'>
وملاحظاتك</span> <span style='font-family:"Arial",sans-serif'>معنا</span>
</div>
<div></div>
<div></div>
</div>
</div>
<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div>
<b><i><span style="font-size:13.5pt;color:indianred">External email sender, please take precaution.</span></i></b><span style="color:indianred"></span>
</div>
<div></div>
<div></div>
<div>
<div>
<div>
<div>
<div>
<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">​Hi Team,</span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system"><br>
Problem Statement: (Missing items)<br>
Order Date : Mar 27, 2020<br>
Order ID: 6473438871<br>
Missing Items : 160922416 - 159659274 - 160803026 -160803026 -154408091<br>
Tracking ID: 45758693153 - 45759161033<br>
Assistance Required: Need missing items<br>
<br>
Issue Description: Customer placed order for 6 items but as per the customer he/she has only received 1 items, Under the consignment details we can see that all 6 items has been shipped/Delivered from our side.<br>
<br>
Please confirm have the items mentioned above been shipped with the order or not ?<br>
<br>
Regards,<br>
Shakeeb</span></div>
<div></div>
<div></div>
</div>
</div>
<div>
<div>
<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system"></span></div>
<div> </div>
<div></div>
</div>
</div>
</div>
<div class="MsoNormal">
<span style="font-size:10.5pt;font-family:-apple-system"><br>
</span><span style='font-size:1.0pt;font-family:"fdtktid",serif;color:white'>622723:1125156</span><span style="font-size:10.5pt;font-family:-apple-system">
</span>
</div>
<div></div>
<div></div>
</div>
</div>
<div class="MsoNormal">This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error.
 If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden.
 If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message,
 or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof.
<a href="http://www.landmarkgroup.com" rel="noreferrer">www.landmarkgroup.com</a> </div>
<div></div>
<div></div>
</div>

</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/622723