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Date: Sat, 11 Apr 2020 02:11:04 -0700 (MST)

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Subject: Re: Missing item / 8373531703
From: Shakeeb Arsalan <[email-masked]>
To: [email-masked], [email-masked]
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Asjad Hussain <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Sat, 11 Apr 2020 02:11:01 -0700 (MST)

Hi Team, 

Kindly assist regarding the following concern. 

Regards 
Shakeeb 

From: "Asjad Hussain" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Wednesday, 8 April, 2020 12:37:23 
Subject: Missing item/8373531703 

Hi team, 

Problem Statement: (Missing items) 
Order Date : Mar 20, 2020 
Order ID: 8373531703 
Tracking ID: 100040795425 
Assistance Required: Need missing item ( 161717011 - - Juniors Rex Basic High Chair) 

Issue Description: Customer placed order for 4items but as per the customer he/she has only received 3 items, Under the consignment details we can see that all 4 items has been delivered from our side. 
Customer history: 1 ITEMS OUT OF 4 IS MISSING, CUSTOMER WANTS THE SAME ASAP. CUSTOMER REPORTED THE ISSUES FIRST TIME AS PER HIS HISTORY. 

The missing item is ( 161717011 - - Juniors Rex Basic High Chair) KWD17.00 

Regards 
Asjad,