Subject: Re: Proof for delivery: Case id - 546705 Order Number: 6470116539
From: Seeta Seeta <[email-masked]>
To: [email-masked], [email-masked], [email-masked]
Cc: Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Manish Kumar <[email-masked]>, [email-masked]
Date: Fri, 27 Mar 2020 03:32:41 -0700 (MST)

Hi Team, 

With the reference to the order number : 6470116539, the customer is claiming that he has not received the order but as per the hybris the order has been already delivered to the customer. 

So kindly provide us the POD for tracking ID : FP03160001564. 

Waiting for your response. 

Thanks & Regards, 
Seeta Kunwar 

From: "Manish Kumar" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Saturday, 21 March, 2020 13:59:06 
Subject: Proof for delivery: Case id - 546705 Order Number: 6470116539 

Hi Team, 

Kindly note that as the customer is asking for the refund for the below order please suggest. 

Problem statement - The customer has reported to us that he has not received the shipment. 

Case id - 546705 
Order Number: 6470116539 
Order Created: Mar 15, 2020 
AWB - FP03160001564 

Assistance required: Kindly help us with the proof of delivery. 

​ 
Regards, 
Manish