Subject: Ticket Assigned - Conversation with Jumping Cookie
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Tue, 24 Mar 2020 12:19:32 +0000 (UTC)

Hi Shakeeb Arsalan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Jumping Cookie Jumping Cookie                    100040800443           03:35 PM, 24th Mar                     Jumping Cookie                    Hello, I’m expecting a shipment today, I did receive a message today morning it’s out for delivery a while  ago I tracked it and it said recipient not available, how is that possible I didn’t even receive a call and I’m home!!!           03:36 PM, 24th Mar                   Shakeeb                   Hi, Thank you for contacting us. How may I help you?           03:55 PM, 24th Mar                     Jumping Cookie                    Im expecting a shipment today           03:55 PM, 24th Mar                     Jumping Cookie                    today, I did receive a message today morning it’s out for delivery a while  ago I tracked it and it said recipient not available, how is that possible I didn’t even receive a call and I’m home!!!           03:56 PM, 24th Mar                     Jumping Cookie                    100040800443           03:56 PM, 24th Mar                     Jumping Cookie                             03:56 PM, 24th Mar                     Jumping Cookie                    May I know what happened to the shipment? And why is the status like that           03:59 PM, 24th Mar                   Shakeeb                   Hi, Thank you for contacting us. How may I help you?           04:04 PM, 24th Mar                     Jumping Cookie                    100040800443           04:04 PM, 24th Mar                   Shakeeb                   Kindly provide me the order id so i can assist you better           04:04 PM, 24th Mar                     Jumping Cookie                    I need to know the status           04:04 PM, 24th Mar                     Jumping Cookie                    100040800443           04:05 PM, 24th Mar                   Shakeeb                   you have given me the shipment NO           04:05 PM, 24th Mar                     Jumping Cookie                    Ok just a sec           04:05 PM, 24th Mar                     Jumping Cookie                    8373600975           04:07 PM, 24th Mar                     Jumping Cookie                    I’m supposed to expect it today, I did receive a msg today morning that it’s out for delivery           04:08 PM, 24th Mar                     Jumping Cookie                    But when I checked on postaplus it says recipient not available, I didn’t receive any call and I’m home all day how is that possible           04:09 PM, 24th Mar                   Shakeeb                   please allow us a moment while checking           04:14 PM, 24th Mar                   Shakeeb                   the courier partner will contact you shortly to arrange the delivery           04:15 PM, 24th Mar                   Shakeeb                   feel free to contact us for any further assistance           04:19 PM, 24th Mar                   Shakeeb                   Have a nice day           04:19 PM, 24th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/565631