Subject: RE: [#442460] - رد: مشترياتك في طريقها إليك 6462255208
From: ksalmglogistics Rydconloc <[email-masked]>
To: Centrepoint <[email-masked]>, Sagaya Suresh Kumar <[email-masked]>, Suvadeep Saha <[email-masked]>, bm olmmadinah <[email-masked]>, bm olmmadinah <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Cc: Ramesh Gottimukkala <[email-masked]>, Escalations Dxbteam <[email-masked]>, "Mohd. Jamal Akhtar" <[email-masked]>
Date: Sun, 15 Mar 2020 09:13:23 +0000

Dear Shakeeb – may I know what was the issue on this case ?

Because  it’s a COD shipment .

Please updates and close this case.

From: Centrepoint <[email-masked]>
Sent: Saturday, March 14, 2020 5:09 PM
To: ksalmglogistics Rydconloc <[email-masked]>; Sagaya Suresh Kumar <[email-masked]>; Suvadeep Saha <[email-masked]>; bm olmmadinah <[email-masked]>
Cc: Ramesh Gottimukkala <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: Fwd: [#442460] - رد: مشترياتك في طريقها إليك 6462255208

External email sender, please take precaution.
Hi Team,

Kindly confirm with us why are you not returning the order to conloc ?
The customer is chasing us for his refund, Please don the needful the soonest.

Regards
Shakeeb
On Tue, 3 Mar at 3:51 PM , Centrepoint <[email-masked]<mailto:[email-masked]>> wrote:
Hi Team,

So please return the order the soonest to the WH side so the customer can be refunded,
The case is pending for more than a month, Help us closing it.

Regards
Shakeeb
On Sat, 29 Feb at 4:57 PM , [email-masked]<mailto:[email-masked]> <[email-masked]<mailto:[email-masked]>> wrote:
Mention shipment status was RTO .

From: Centrepoint <[email-masked]<mailto:[email-masked]>>
Sent: 29 February, 2020 1:33 PM
To: ksalmglogistics Rydconloc <[email-masked]<mailto:[email-masked]>>; Sagaya Suresh Kumar <[email-masked]<mailto:[email-masked]>>; Suvadeep Saha <[email-masked]<mailto:[email-masked]>>
Cc: Ramesh Gottimukkala <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Subject: Fwd: [#442460] - رد: مشترياتك في طريقها إليك 6462255208

External email sender, please take precaution.
Hi Team,

Problem Statement: Late Delivery (Update customer's contact NO )

Order Date : 23-Jan-2020

Order ID : 6462255208
Tracking ID : FC01231000652
Customer's contact NO : 0568501227
Assistance Required: Need Urgent Delivery

Issue Description: Customer placed order on Jan 23rd and till now he has not received the order. As per the hybris the order status is In transit.

Customer is chasing us for his order so we request you to contact the customer on the NO mentioned above and arrange the delivery.

Regards,
Shakeeb

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442460:1125156
This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com