Subject: Re: Order #600864461 // Sku :AT-ASTV4124 // Name :Class - Toy Organizer (Medium) // Defective
From: Denmark A <[email-masked]>
To: Ivy <[email-masked]>
Cc: customer care <[email-masked]>, "Returns.fc" <[email-masked]>, "Alina D'Souza" <[email-masked]>, Samran Iftikhar <[email-masked]>, Umang Mehrotra <[email-masked]>, Mohamed Magdy <[email-masked]>, Abel <[email-masked]>, Rovie <[email-masked]>
Date: Sat, 13 Jun 2020 14:17:40 +0400
List-Id: <ccteam.mumzworld.com>

Hi Ivy,

Please find the attached invoice for your reference.

Regards,
Den mark

On Sat, Jun 13, 2020 at 2:17 PM Ivy <[email-masked]> wrote:

> Hi Denmark,
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> Can you please share the invoice of this order?
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> Thank you!
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> Best regards,
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> Ivy Czarina Rosel
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> Online Sales Executive
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>
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> Mob:                     +971 55 248 1227
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> Dir:                         +971 4 247 6754
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> Email:                    [email-masked]
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> Website:              www.algt-me.com
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> Address:              IMPZ C.22, Dubai Production City, Dubai, UAE.
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> *From:* Denmark A [mailto:[email-masked]]
> *Sent:* Saturday, June 13, 2020 2:06 PM
> *To:* Ivy; Abel
> *Cc:* customer care; Returns.fc; Alina D'Souza; Samran Iftikhar; Umang
> Mehrotra; Mohamed Magdy
> *Subject:* Order #600864461 // Sku :AT-ASTV4124 // Name :Class - Toy
> Organizer (Medium) // Defective
>
>
>
> Dear Vendor,
>
>
>
> Please see the below customer complaint and allow us to send the item back
> to you for your further evaluation.
>
>
>
> Return Reason:doesnt_work_or_defective
> Comments :Unfortunately I discovered towards the end of assembly and As
> you see in a photo there’s a metal that prevents the nail from screwing can
> you exchange the metal rod ?
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> We appreciate your support in this matter, Thank you.
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> Regards,
>
> Den mark
>