Subject: RE: Order #600864461 // Sku :AT-ASTV4124 // Name :Class - Toy Organizer (Medium) // Defective
From: "Ivy" <[email-masked]>
To: "'Denmark A'" <[email-masked]>
Cc: "'customer care'" <[email-masked]>, "'Returns.fc'" <[email-masked]>, "'Alina D'Souza'" <[email-masked]>, "'Samran Iftikhar'" <[email-masked]>, "'Umang Mehrotra'" <[email-masked]>, "'Mohamed Magdy'" <[email-masked]>, "'Abel'" <[email-masked]>, "'Rovie'" <[email-masked]>
Date: Sat, 13 Jun 2020 14:17:04 +0400
List-Id: <ccteam.mumzworld.com>

Hi Denmark,

Can you please share the invoice of this order?

Thank you!

Best regards,

Ivy Czarina Rosel

Online Sales Executive

Mob:                     +971 55 248 1227

Dir:                         +971 4 247 6754

Email:                     <mailto:[email-masked]> [email-masked]

Website:               <http://www.algt-me.com/> www.algt-me.com

Address:              IMPZ C.22, Dubai Production City, Dubai, UAE.

 

 

From: Denmark A [mailto:[email-masked]] 
Sent: Saturday, June 13, 2020 2:06 PM
To: Ivy; Abel
Cc: customer care; Returns.fc; Alina D'Souza; Samran Iftikhar; Umang Mehrotra; Mohamed Magdy
Subject: Order #600864461 // Sku :AT-ASTV4124 // Name :Class - Toy Organizer (Medium) // Defective

Dear Vendor,

Please see the below customer complaint and allow us to send the item back to you for your further evaluation. 

Return Reason:doesnt_work_or_defective
Comments :Unfortunately I discovered towards the end of assembly and As you see in a photo there’s a metal that prevents the nail from screwing can you exchange the metal rod ?  

 

 

 

We appreciate your support in this matter, Thank you. 

Regards,

Den mark