Subject: Re: Urgent Collection - Order No. 600877924 / CRA_AR_RE12482
From: Hyacinth Joyce <[email-masked]>
To: Mostafa saad <[email-masked]>, "Returns.fc" <[email-masked]>, "Alina D'Souza" <[email-masked]>
Cc: lastmile <[email-masked]>, Eugene Mugisa <[email-masked]>, customer care <[email-masked]>
Date: Sat, 13 Jun 2020 12:20:10 +0400
List-Id: <ccteam.mumzworld.com>

Hi team,

@Mostafa saad <[email-masked]> Thank you for the update.

@Returns.fc <[email-masked]> / @Alina D'Souza
<[email-masked]> kindly update the above mentioned CRA on the sheet
for collection.

Thank you.

Best Regards,

*Joyce Alvarado*
Customer Care Representative
p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │ w:
www.mumzworld.com
a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District, PO
Box 500245, Dubai, UAE

On Thu, 11 Jun 2020 at 11:17, Mostafa saad <[email-masked]> wrote:

> Hello Hyacinth
>
>
> Please add the CRA on the sheet to proceed.
>
>
>
> Regards
>
> Mostafa Saad
> LM Supervisor at Mumzworld
>
>
> On Thu, Jun 11, 2020 at 10:20 AM Hyacinth Joyce <[email-masked]>
> wrote:
>
>> Hi team,
>>
>> The customer called again to follow up and needs her refund asap. She
>> threats to raise a formal complaint.
>>
>> Please assist to arrange collection ASAP.
>>
>> Thank you.
>>
>> Best Regards,
>>
>> *Joyce Alvarado*
>> Customer Care Representative
>> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │ w:
>>  www.mumzworld.com
>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
>> PO Box 500245, Dubai, UAE
>>
>