Subject: Re: Esnad::31013000040867 || SO#700237587 || Urgent
From: Amani Bani Odeh <[email-masked]>
To: Reports Wimo <[email-masked]>
Cc: Wimo Support <[email-masked]>, "mohd.qadir" <[email-masked]>, customer care <[email-masked]>, KSA Lastmile <[email-masked]>
Date: Sat, 13 Jun 2020 11:19:24 +0300
List-Id: <ccteam.mumzworld.com>

Hi Naveed,,

Please confirm how many packaged did you deliver for this shipment . as
confirmed with the customer now one item still not delivered Intex -
Fishing Fun Play Center

Thanks,
Amani

On Sat, Jun 13, 2020 at 10:53 AM Reports Wimo <[email-masked]> wrote:

> Dear Amani,
>
> The shipment was not delivered by Esnad.
> Please note the below screenshot from our back office.
>
>
>
> *Naveed Hussain – *Customer Happiness Executive
>
>
> *T: *+971-45868789* M:* +971-58 3059811
> *@:* [email-masked] *W*: www.wimoapp.com
> *A:* https://goo.gl/maps/jAXHsETNka79GCxXA
>
>
> On Sat, Jun 13, 2020 at 11:30 AM Amani Bani Odeh <[email-masked]>
> wrote:
>
>>
>> Please share the POD as the same is not updated on the shipment tracking
>> .
>>
>>
>> Thanks,
>> Amani
>>
>> On Sat, Jun 13, 2020 at 10:26 AM Reports Wimo <[email-masked]>
>> wrote:
>>
>>> Dear Amani,
>>>
>>> The shipment was already delivered on the 3rd of June.
>>>
>>> *Naveed Hussain – *Customer Happiness Executive
>>>
>>>
>>> *T: *+971-45868789* M:* +971-58 3059811
>>> *@:* [email-masked] *W*: www.wimoapp.com
>>> *A:* https://goo.gl/maps/jAXHsETNka79GCxXA
>>>
>>>
>>> On Sat, Jun 13, 2020 at 9:38 AM Amani Bani Odeh <[email-masked]>
>>> wrote:
>>>
>>>> Dears,
>>>>
>>>> Please update the customer is saying that she was contacted from the
>>>> courier and informed that the order is damaged and you won't be able to
>>>> proceed with the delivery.
>>>>
>>>> If this is the case please make sure to return it back.
>>>>
>>>> Thanks,
>>>> Amani
>>>>
>>>